Athena
Front Desk Receptionist
New York, NY
Sponsorship not specifiedDetected 254 days ago
AccessibilityEHR/EMR
About the role
- We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care.
- The responsibilities of this role include managing client appointments and referrals, greeting all clients with a professional demeanor, and following up with admitted clients on their caseload.
Responsibilities
- Manage all client foot traffic and direct inquiries to the appropriate staff
- Manage incoming and outgoing mail correspondence, incoming faxes, shipments, and additional recordkeeping tasks
- Schedule follow-up client appointments and maintain the clinic's internal calendar
- Manage outreach needs for a caseload of 100 incoming and current clients
- Perform other duties as assigned by the supervisor
- This role will provide front desk support, ensuring a welcoming environment for clients and their families, and assist with administrative tasks while maintaining confidentiality and sensitivity to client needs.
Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role above.
- Working Conditions This position will be located at our Manhattan clinic.
- This is a professional work environment where a computer, desk, chair, and office supplies will be provided on-site at each of our offices.
- Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role above.
Compensation
- We provide both in-person and telehealth services for our clients and offer a competitive compensation plan and amazing benefits to our staff.
Benefits
- Athena Mental Health is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges.
- We are dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities.
- Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients' overall emotional well-being.
- We provide both in-person and telehealth services for our clients and offer a competitive compensation plan and amazing benefits to our staff.
Equal opportunity
- This position has no direct reports.
- Athena is an Equal Opportunity Employer.
- We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions.
- Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions.
This listing is sourced directly from Athena's careers page and normalized into a canonical job model.