LTG
Customer Implementation Engineer (Watershed) US, Remote
United States
Sponsorship not specifiedDetected 5 days ago
PythonJavaSQLMySQLCI/CDJenkinsRESTData AnalysisData EngineeringData ScienceCustomer SuccessCustomer SupportLeadershipCommunicationProblem Solving
About the role
- This role is fully remote - open to candidates based in the US or UK.
- Remote candidates may need to accommodate occasional client meetings during core business hours across US/UK time zones.
- This position reports into the Technical Watershed team.
Responsibilities
- Client Implementation: Build connections between Watershed and client systems, and configure Watershed to meet each client's goals.
- Data Pipelines & Integrations: Build and maintain data pipelines and API integrations, and write scripts to create and manage data connections to Watershed.
- Technical Support & Troubleshooting: Provide technical assistance to clients and work closely with the technology team to troubleshoot issues and influence product changes.
- Automation and Deployment: Automate repetitive technical workflows to improve efficiency for both clients and the team. Develop automation and deployment workflows using CI/CD tools, i.e Jenkins.
- Client Relationships: Serve as a public-facing representative for the company and product, building rapport with clients and industry partners and identifying opportunities for expansion within existing relationships.
- Demonstrated ability to build and maintain data pipelines and system integrations.
Requirements
- 3+ years of hands-on programming experience, ideally including Python, REST APIs, data wrangling, and software automation tools.
- 3+ years of experience in a client-facing role implementing SaaS software, data science, analytics, or reporting tools.
- Ability to understand client challenges and translate them into actionable technical solutions.
- Proficiency in SQL and MySQL database.
Nice to have
- Train clients on how to use Watershed effectively.
Skills
- %BUTTON_APPLY_TO_POSITION%
- %BUTTON_APPLY_USING_INDEED%
Benefits
- Reporting & Analysis: Use our flexible reporting platform to perform data analysis on complex data sets and build dashboards and reports that help clients understand and act on their data.
- Consulting & Best Practices: Consult with clients on their goals, share knowledge of best practices, and help clients build out their learning data ecosystems.
- Familiarity with corporate learning ecosystems is a huge plus - but not a requirement.
- Experience with learning data, xAPI, SCORM, and JSON are a plus.
- Watershed is a world leading Learning Analytics Platform, helping organizations prove the impact of their learning and training programs.
- Watershed reports into PeopleFluent, a division of Learning Technologies Group.
- About Learning Technologies Group
- Learning Technologies Group is a global portfolio of specialist businesses focused on learning technology, talent capability, digital learning, and workforce performance solutions.
Company info
- Serve as a public-facing representative for the company and product, building rapport with clients and industry partners and identifying opportunities for expansion within existing relationships.
- The ability to work independently, yet function as an integral part of a team.
- As part of the wider Group structure, LTG operates with distinct commercial priorities and leadership requirements while aligning to broader enterprise governance and strategic direction.
This listing is sourced directly from LTG's careers page and normalized into a canonical job model.