Tata Consultancy Services

Tata Consultancy Services

ServiceNow Technical Architect

Union Beach, NJ

Sponsorship not specified$135k-$150kDetected 8 days ago
JavaScriptRESTAgileRoadmappingBudgetingSAPCustomer SuccessLeadership

About the role

  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.

Responsibilities

  • Own and govern the ServiceNow platform roadmap, release management, backlog prioritization, and platform lifecycle.
  • Lead platform modernization initiatives and adoption of new ServiceNow capabilities.
  • Define integration architecture using REST APIs, IntegrationHub, MID Servers, and event-driven designs.
  • Lead CMDB strategy, governance, data quality initiatives, and service mapping programs.
  • Drive CSDM adoption and alignment across business and technical services.
  • Manage large-scale ServiceNow programs from requirements through production support.
  • Lead SOW development, project estimation, budget planning, risk management, and stakeholder communications.
  • Lead global development and support teams.
  • Drive delivery excellence, resource planning, and knowledge management initiatives.

Requirements

  • Technical Expertise

Nice to have

  • 10+ years of IT experience.
  • 10+ years of ServiceNow experience.
  • Experience leading enterprise ServiceNow implementations and transformations.
  • Experience managing global teams and vendor engagements.
  • Proven track record delivering large-scale ServiceNow programs.
  • ITSM, HRSD, ITOM Event Management, CMDB & Discovery, Service Catalog
  • Employee Center, CSM, Flow Designer, IntegrationHub, REST/SOAP APIs
  • JavaScript, Performance Analytics

Compensation

  • $135,000 to $150,000 Per Annum
  • Discretionary Annual Incentive.

Benefits

  • Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
  • Maternal & Parental Leaves.
  • TCS Employee Benefits Summary:
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

This listing is sourced directly from Tata Consultancy Services's careers page and normalized into a canonical job model.