Holmes Murphy

Holmes Murphy

Sr. Client Service Consultant/Sr. Account Manager, PC

Kansas City · Senior · Full-time

Sponsorship not specifiedDetected 42 days ago
SalesCustomer SupportCommunicationUnderwriting

About the role

  • Client Service Consultant to join our Property Casualty team in Kansas City, MO.
  • Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!

Responsibilities

  • Take ownership and lead accounts by servicing the largest and most complex accounts; Client Service Specialist and Client Service Consultant support dependent upon account size.
  • Maintains visibility with clients, fostering lasting relationships developed through professional and technical expertise, as well as understanding client's business needs.
  • Manages various complex insurance plans such as loss sensitive risk funding plans, and associated loss development and loss forecasting.
  • Able to understand clients, prioritize tasks, manage status, and deliver impactful solutions proactively.

Requirements

  • Licensing: Active state specific Property Casualty Insurance agent's license required or the ability to acquire license within three months of hire.
  • Actively contributes to workflows, processes, and deliverables, using agency systems to provide a world-class client experience and ensure compliance.
  • Minimum 5+ years customer service, underwriting or risk management experience in the insurance industry.
  • Active state specific Property Casualty Insurance agent's license required or the ability to acquire license within three months of hire.
  • Prepares client renewal reviews and applications, orders renewals, as well as the completion of required documents.
  • Education: High school diploma
  • Technical Competencies: Invests in understanding and applying insurance principles to consult with clients and meet their strategic needs. Actively contributes to workflows, processes, and deliverables, using agency systems to provide a world-class client experience and ensure compliance. Able to understand clients, prioritize tasks, manage status, and deliver impactful solutions proactively.
  • Here's a little bit about us:
  • In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

Nice to have

  • High school diploma
  • college degree preferred.

Compensation

  • Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career

Benefits

  • In addition to core benefits like health, dental and vision, also enjoy benefits such as:
  • Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
  • Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
  • 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k.
  • Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do.
  • DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us.
  • Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group.
  • Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money.

Company info

  • In addition to being great at what you do, we place a high emphasis on building a best-in-class culture.
  • We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.
  • We are looking to add a Sr.
  • We are forward-thinking and want to be sure your future is cared for.
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