Acumen
Operations Associate
Canada
Sponsorship not specifiedDetected 6 days ago
HubSpotSalesforceLogisticsCadenceLeadershipCommunicationAdaptabilityOrganizational Skills
About the role
- The ideal candidate combines strong systems thinking with hands-on execution and is energized by using technology to make a globally distributed team more effective.
- The role reports to the AD of Operations and works closely with our regional and global teams to enable seamless delivery of our programs.
- This role blends operational ownership, project coordination, and a genuine curiosity about how technology can make a mission-driven team work smarter.
Responsibilities
- Support regional teams with logistics, data requests, and rollout of new processes or tools
- Maintain and improve the Academy team onboarding, offboarding, and related processes and documentation
- Support Academy Development & Partnership Operations:
- Support Academy fundraising efforts by providing data for new concept notes, details for proposals, events, and grant reporting
- Clean and maintain the data integrity of Academy prospects and partners in the D&P Salesforce
- Manage the meetings, report on progress, and follow up on action items.
- Manage vendor relationships, licenses, and renewals
Requirements
- Proven experience working with diverse teams, managing relationships, and overseeing operational workflows
- Experience supporting multi-region or globally distributed teams across time zones
- Experience with building on tools such as Airtable, Slack, Claude, Miro, Salesforce, HubSpot, and genuine curiosity and agility to learn new tools and pilot AI automations
- Ability to take initiative and roll up the sleeves
Skills
- Proactive; Ability to take initiative and roll up the sleeves; anticipate needs before they arise, and take action without being asked
- Collaborative team player who thrives in a globally distributed environment
- Confident working independently across time zones while engaging diverse stakeholders
- Curious and proactive about using and applying technology, including AI, in everyday operations
- Solutions-oriented and adaptable in a fast-paced environment
- Values-driven and aligned with Acumen's mission and principles
- Experience in social impact, nonprofit, or remote environments is an advantage
- Experience of working with fundraising teams is an advantage
- Permanent Authorization to work in Canada
- About Acumen
- To learn more, visit acumen.org.
- About Academy
Company info
- Own and manage cadence for global team meetings, including action steps and follow-through
This listing is sourced directly from Acumen's careers page and normalized into a canonical job model.