Smile Digital Health

Smile Digital Health

Cloud Performance Engineering - Site Reliability Engineer

Toronto, Ontario

Sponsorship not specifiedCAD 110k-CAD 125kDetected 12 days ago
JavaAWSGCPAzureCloud PlatformsDockerKubernetesTerraformCI/CDPrometheusGrafanaSite Reliability EngineeringKafkaCybersecuritySOC OperationsComplianceJMeterLoad TestingHIPAAHL7/FHIR

About the role

  • Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth.
  • We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!
  • We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!

Responsibilities

  • Collaborate with our Security Operations teams to define and implement best practices around Cloud Service Provider configuration for Azure and other cloud providers.
  • Develop, implement, and coordinate a multi-tenant approach around service offerings for databases, container platforms, authentication, certificates, and product registries.
  • Design, develop, and maintain cloud performance testing strategies, frameworks, and environments to validate application scalability, reliability, and resiliency.
  • Develop and maintain cost and utilization tracking and attribution processes across Cloud Service Providers.
  • Create documentation detailing Cloud Service Provider offerings, implementation patterns, and best practices.
  • Develop and maintain technical relationships with our core Cloud Service Providers.
  • Implement and maintain secure, scalable infrastructure platforms for delivering cloud services.
  • Create tools for automating deployment, monitoring, and platform operations.
  • Implement and manage observability solutions (logging, metrics, tracing) using OpenTelemetry, Prometheus, Grafana, Azure Monitor, and related technologies to provide actionable performance insights.
  • This role designs and automates performance testing frameworks, integrates them into CI/CD pipelines, and uses observability tools to proactively detect and resolve bottlenecks.

Requirements

  • 5+ years of experience with Cloud Service Providers and best practices around implementation and configuration, preferably managing Azure environments supporting SaaS products.
  • Experience working across multiple cloud providers (Azure required
  • Strong experience in Cloud Performance Engineering, including performance analysis, capacity planning, scalability testing, and optimization of distributed cloud-native applications.
  • Proven experience working with microservices architecture, with a strong focus on Java-based services.
  • Experience applying Chaos Engineering practices to evaluate and improve system resiliency.
  • Hands-on experience with performance testing tools such as JMeter, Gatling, Azure Load Testing, or k6.
  • Experience validating application services sustaining 500+ transactions per second (TPS) while meeting defined performance objectives.
  • Experience tuning Kafka (partitioning, consumer group sizing, throughput/latency trade-offs) and other messaging/queueing platforms to sustain target transaction rates.
  • Proven experience with Security and Compliance (SOC 2, HIPAA, ISO 27001) best practices and implementing controls that support high-velocity software delivery teams.

Compensation

  • Some of the benefits we offer: * Remote Work Environment * Flexible Time Away From Work Policy including PTO, Personal and Sick Days * Competitive Salary and Health/Medical Benefits * RRSP/TFSA/401K Employee Contribution * Life and Disabili

Benefits

  • We are dedicated to fostering a workplace that values diversity, equity, and inclusion.
  • We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries.
  • Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
  • At its heart, the Smile platform enables people and organizations to better manage healthcare data.

Company info

  • Develop and automate load, stress, spike, and endurance (soak) testing as part of CI/CD pipelines.
  • We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work.
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This listing is sourced directly from Smile Digital Health's careers page and normalized into a canonical job model.