Career Team

Program Manager

El Paso, Texas, United States · Contract

Sponsorship not specified$88k-$92kDetected 11 days ago

Data AnalysisComplianceProject ManagementExcelHRPerformance ManagementCustomer SupportCommunicationProblem SolvingMentoringMicrosoft Office

About the role

If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.
Work is performed under the supervision of the Project Director.
Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: - Named by Inc.

We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.
This role oversees the implementation of policies and procedures, conducts analysis of workforce activities to evaluate compliance, and leads frontline staff to meet or exceed performance goals.
Manage and lead project staff to meet or exceed performance goals, including ensuring staff perform thorough, accurate review of all case files with no disallowed costs on eligibility
Use Work-In-Texas reports to analyze and support performance activities
Identify community partnerships, collaborate with other professionals, and maintain partner relationships
Direct, control, and supervise the work activity of project staff, identify and fill open positions in a timely manner, deliver timely coaching, and conduct employee evaluations when scheduled

A Bachelor's degree in Business Administration, Psychology, Social Services, or a related field or equivalent experience with 2 to 4 years of proven management skills
Strong business knowledge of customer service best practices and performance management, with experience in training and coaching/mentoring
Top-level project management, organizational, personnel, problem solving, and data analysis skills, with the ability to interact with employees at all levels
Strong technical skills, proficiency in Microsoft Office, and a commitment to accountability in a continually improving quality environment

Strong computer skills in MS Excel and Google Sheets
Bilingual or multilingual
Experience and knowledge of WIOA, TANF, SNAP, and other workforce development contracts/programs
Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance.
Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification).

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4)
Founded in 1996, Career Team, LLC is a private workforce development organization.
Career Team is a leading workforce development organization on a mission to transform lives.
At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners.
Utilize and model Extreme Customer Service behaviors in all interactions with internal and external customers

Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address

This listing is sourced directly from Career Team's careers page and normalized into a canonical job model.