CHEO
Manager (Integrated Treatment Centre), Facilities Department - Permanent Full-Time (1.0) / Gestionnaire (Centre de
Ottawa, ON · Contract
Sponsorship not specified$59k-$69kDetected 12 days ago
AccessibilityProject ManagementBudgetingProcurementPerformance ManagementHRISAutoCADPatient CareResearchLeadershipCommunicationCollaborationProblem SolvingMentoringMicrosoft OfficeBIM
About the role
- Reporting to the Director, Facilities Maintenance Operations, the Manager of Facilities Operations - ITC ensures the safe, reliable, and compliant operation of CHEO's facilities.
- It also contributes to CHEO's 10-year, $812 million redevelopment plan and long-term sustainability initiatives.
- This role oversees Integrated Treatment Center (ITC) buildings totaling 0.5 million sq. ft. in a 24/7 environment.
Responsibilities
- Develop and maintain SOPs, standard work practices, and recommend policy enhancements to ensure consistency, compliance, and accountability.
- Serve as the primary liaison with landlords, tenants, or campus partners, addressing issues, maintaining productive relationships, and coordinating occupancy matters with staff.
- Lead and oversee the timely execution of service requests, work orders, and disruptions, ensuring efficient client response, timely communication, root cause analysis, and corrective action.
- Implement preventive and predictive maintenance programs through CMMS, supported by inspections, audits, and timely remediation.
- Monitor system performance, troubleshoot issues, and implement corrective actions, including seasonal operational changes (e.g., HVAC transitions) to ensure safe and reliable facility performance.
Requirements
- Bachelor's degree in engineering, construction, building science, or related field, with twelve (12+) years of relevant experience
- Valid Ontario driver's license with the ability to travel across CHEO sites (Essential)
- Ability to foster accountability, collaboration, and a culture of safety when leading teams. (Essential)
- Expertise in procurement, RFPs, SLAs, and service provider performance monitoring. (Essential)
- Proficiency in facility management software (e.g., CMMS, AutoCAD, BIM, project management platforms), Microsoft Office, and collaboration/presentation tools. (Essential)
- Criminal Record Check (Essential)
- Bachelor's degree in engineering, construction, building science, or related field, with twelve (12+) years of relevant experience; OR a technical diploma (two years or more) with fifteen (15+) years of related experience. (Essential)
- Minimum seven (7+) years of progressive experience in facility operations, maintenance, building systems, and/or property management within large institutional facilities. (Essential)
- Minimum five (5+) years of leadership experience overseeing supervisors, unionized skilled trades, and service providers. (Essential)
- Professional designation such as Professional Engineer (P.Eng.), Certified Energy Manager (CEM), Facility Management Professional (FMP), Facilities Management Administrator (FMA), or LEED Accredited Professional (LEED AP). (Preferred)
- Comprehensive knowledge of building systems (mechanical, electrical, plumbing), sustainability practices, and regulatory codes, with proven ability to apply in practice. (Essential)
- Skilled in preventive/predictive maintenance, root cause analysis, and emergency preparedness. (Essential)
- Strong financial and asset management skills, including budgeting, lifecycle planning, and work order management. (Essential)
- Strong communication skills with the ability to collaborate across multidisciplinary teams and translate technical requirements into SOPs, reports, and presentations. (Essential)
- Excellent problem-solving, organizational, and planning abilities, with the capacity to balance immediate operational needs against long-term infrastructure renewal. (Essential)
Nice to have
- Five (5+) years of experience supporting construction, fit-out, or redevelopment projects with oversight of third-party contractors. (Preferred)
Compensation
- Compensation Pay Range:
Benefits
- Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system.
- CHEO's Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children's health concerns.
- CHEO has been named Canada's best health-care employer by Forbes in 2024 and 2025 and is ranked second among Canadian hospitals on its list of Canada's Best Employers for multiple consecutive years.
This listing is sourced directly from CHEO's careers page and normalized into a canonical job model.