Bruntworkwear

Bruntworkwear

Senior Manager, Omni Channel Distribution & 3PL Operations

North Reading, MA · Senior

Sponsorship not specified$120k-$145kDetected 26 days ago
Node.jsSalesOutbound SalesOperations ManagementLogisticsInventory ManagementCommunicationAdaptabilityNetSuiteWarehouse Management System

About the role

  • We're leading the way in redefining the workwear category.
  • This role will play a critical part in scaling BRUNT's distribution capabilities as wholesale and retail become larger parts of the business, while also supporting the evaluation and launch of a second warehouse location.
  • Success in this role means BRUNT's distribution network operates with best-in-class speed, accuracy, cost control, and scalability.

Responsibilities

  • Reporting to the Senior Director of Operations, you will work closely with internal and external partners to optimize BRUNT's outbound distribution, returns management, and inventory accuracy across DTC, wholesale, and retail channels.
  • Own the day-to-day relationship with BRUNT's 3PL, providing timely and consistent communication while holding them accountable for all KPIs and SLAs across, Outbound Distribution, Inventory Management, and returns management
  • Develop and implement strategies to optimize storage and distribution processes to improve efficiency and reduce costs.
  • Drive continuous improvement initiatives through the implementation of best practices, technology advancements, and data-driven decision-making.
  • Own the quarterly business review process with our 3PL partners, including performance scorecards, action plans, and continuous improvement opportunities.
  • Partner with 3PL to ensure inventory control measures are in place, including cycle counting, reconciliation processes, root cause analysis, and corrective actions.
  • Translate receipt forecasts, product launches, channel demand, promotional calendars, and seasonal peaks into warehouse capacity plans, ensuring 3PL partners have the labor, space, equipment, and operational readiness needed to support BRUNT's growth.
  • Manage all outbound shipment operations, focusing on SLAs to ensure best in class customer experience.
  • Own SOP creation and hold 3PL accountable when it comes to pack out efficiency, ultimately maximizing savings.
  • Optimize small parcel shipping processes to achieve customer facing on-time delivery promises while minimizing shipping costs.

Requirements

  • Demonstrated ability to oversee and improve 3PL relationships, ensuring adherence to SLAs and KPIs.
  • Strong understanding of small parcel, LTL/FTL, wholesale routing guides, retailer compliance, chargeback prevention, and customer-specific fulfillment requirements.
  • Experience managing 3PL budgets, invoices, rate cards, accessorial, and cost improvement initiatives.
  • Excellent verbal and written communication skills, with the ability to proactively keep stakeholders informed.
  • Strong ownership mindset with the ability to balance strategic planning with hands-on execution.
  • Comfort operating in a fast-paced, high-growth environment with evolving processes, shifting priorities, and a high-bar for customer experience.
  • Ability to commute to our office in North Reading, MA 4x a week

Nice to have

  • Experience working with WMS and ERPs, with NetSuite experience preferred.
  • Previous experience working in a startup or high-growth environment is preferred, demonstrating adaptability, agility, and the ability to thrive in dynamic settings with limited resources.
  • Experience supporting peak season planning, new warehouse launches, multi-node distribution strategy, or network expansion preferred.

Compensation

  • $120,000 - $145,000 USD
  • No matter what experience you have within our industry we encourage you to apply. At BRUNT, we believe that a strong crew is assembled with people from different backgrounds.
  • We look for individuals who thrive on challenges, will be passionate about our brand, and believe that teamwork is necessary for success. Show us how your experiences have shaped you and
  • The anticipated salary range for this role is:

Benefits

  • Healthcare: Comprehensive medical, dental, and vision insurance options.
  • Retirement: 401(k) plan with Company Match.
  • Paid Time Off: 15 days of PTO, plus 11 paid holidays and sick leave.
  • Incentives: Performance-based bonus eligibility and Equity if applicable.

Company info

  • At BRUNT, we believe that a strong crew is assembled with people from different backgrounds.
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This listing is sourced directly from Bruntworkwear's careers page and normalized into a canonical job model.