LA28 (Web)

Senior Associate, Workforce Systems

Los Angeles, California, United States · Senior

No sponsorshipDetected 13 days ago

Manual TestingCollaboration

About the role

LA28 does not provide relocation assistance.
LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games.
The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles' third time hosting an Olympic Games and first time welcoming the Paralympic Games.

Support the Games Planning and Delivery workstream in developing, documenting, and refining business processes
Build and maintain accurate and up-to-date system specification, configuration, and process documentation
Support the execution of User Acceptance Testing (UAT) across Workforce system modules, including preparation of test cases, scripts, data sets, and defect logs
Validate system functionality against defined business processes and user requirements
Log, track, and help prioritize system defects, working closely with the Manager and Technology teams to support resolution
Support regression testing and re-testing activities to ensure system stability
Training and User Support
Develop and maintain training materials and user documentation, including job aids and procedural guidance, translating system functionality into user-friendly guidance for non-technical audiences
Provide day-to-day user support, including troubleshooting issues and responding to queries
Act as a key point of contact and provide hands-on support to users during system rollouts and peak usage periods

We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.

This listing is sourced directly from LA28 (Web)'s careers page and normalized into a canonical job model.