Jmark Careers

System Administrator I

Springfield, MO · Full-time

Sponsorship not specifiedDetected 16 days ago

Account ManagementFirewallVPNCiscoCommunicationMicrosoft Office

About the role

You will assist in supporting a variety of networks and end-user environments with executives, business owners, managers, and end users.
You must demonstrate superior communication skills to respond to diverse clients with urgent needs while recognizing most are looking for solutions, not technical explanations.
Effectively communicate the scope of work for all clients.

Technical: Identify, document, and troubleshoot users computing issues to resolution while maintaining superior customer satisfaction.
Manage, maintain, troubleshoot, and support our clients' network infrastructure.
General Develop and maintain relationships with clients that further enhance JMARK's positive reputation through exceptional customer service.
Maintain a professional and clean appearance.
Develop personal skills to work efficiently both individually and as a member of the Service Department.

You must have a willingness to provide courteous, personal service to end users regardless of technical ability or company title.

Maintain and optimize the health and efficiency of team boards and client systems.

JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second office in Tulsa, Oklahoma, and numerous full-time remote employees spread throughout the country.
The reason JMARK is a "best" place to work can be summed up in one word: culture.
Nurturing a respectful, supportive, dynamic, spirited culture among the more than 125 individuals that make up JMARK is a point of passion for CEO Thomas Douglas.
It matters so much to him that every decision made regarding JMARK is run through the filter of how it will impact the culture at large-as well as every employee on an individual level.
This dedication to creating a positive environment has been instilled in every leader at any level-including the board of directors-and passed down to every employee in the company.
From the first moment one walks in the door at JMARK, it is clear that this is a true family made up of teammates who care for one another, cheer each other on, and thrive on coming together to achieve greater things together than could ever be done alone.
In fact, this feeling of fellowship is so strong that it transcends the distances between teammates working from home or in different locations.
The words "People First" are in our slogan, and everything that happens at JMARK leads back to that phrase.
Participate in company-sponsored position related activities.

This listing is sourced directly from Jmark Careers's careers page and normalized into a canonical job model.