Lvmhperfumescosmetics

National Skincare & Service Expert, New York

New York, NY, United States

Sponsorship not specified$85k-$110kDetected 53 days ago

LeadershipCommunicationCollaborationMentoringAdaptabilityOrganizational SkillsMicrosoft Office

About the role

From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior.
Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.
Parfums Christian Dior invites you today to join its North America teams.

Lead the implementation and execution of Dior's proprietary skincare service training programs for Dior estheticians, skincare specialists, and retail teams across North America.
Design and deliver advanced facial service trainings, workshops, and train-the-trainer sessions focused on Dior's signature techniques, product application, and personalized client consultation methodologies.
Provide ongoing in-store coaching and field support to reinforce service standards, improve skincare expertise, and drive retail performance.
Ensure all trained personnel maintain excellence in delivering Dior's luxury, sensorial, and results-driven skincare services.
Lead and support Dior skincare animations, retail activations, VIP events, and exclusive skincare experiences designed to drive client engagement, brand awareness, and skincare sales growth.
Partner with retailers and internal teams to ensure successful execution of skincare-focused events and elevated client experiences across all points of sale.
Coaching & Retail Performance Support
Support store teams through hands-on coaching, skill development, and client engagement strategies to improve skincare service execution and retail results.
Partner with field leadership to reinforce skincare priorities, support business objectives, and drive sales performance within the retail network.
Monitor service quality and consistency across skincare activations and provide actionable feedback to maintain excellence.

Active Esthetician License required.
Strong understanding of skincare retail business dynamics, sales performance, and client service excellence within the North American market.

Strong ability to embody and communicate the luxury, elegance, and sophistication of the Dior brand.
Expertise in skin science, facial techniques, consultation skills, and luxury client service.
Exceptional presentation, communication, coaching, and interpersonal skills with the ability to inspire and influence teams.
Proactive, adaptable, and solution-oriented in a fast-paced luxury retail environment.
Proficiency in PowerPoint, Office 365, and digital tools used for education, communication, and content development.
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.

Partner closely with the New York Education team to support national skincare education strategies, training initiatives, and service excellence programs.
Identify opportunities to strengthen skincare business performance through education, event support, and service excellence initiatives.
Stay current on all Dior skincare launches and innovations, integrating new product knowledge into education programs and client experiences.
Collaborate strategically with Global, Marketing, Retail Excellence, Client Experience & Events, Education, and Field Sales teams to align training and event execution with brand priorities and business goals.
Support key brand campaigns, product launches, and retail initiatives through education, event participation, and field expertise.
Education & Licensure
Minimum of 10 years of experience in aesthetic training, luxury skincare services, retail education, and high-end beauty retail, with a strong focus on prestige skincare and facial services.
Experience supporting field teams through coaching, education, and in-store development.

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