Stark Carpet Corp
Logistics & Fulfillment Coordinator
New York, NY
Sponsorship not specifiedDetected 12 hours ago
ExcelSupply ChainLogisticsVendor ManagementERPInventory ManagementCommunicationOrganizational SkillsMicrosoft OfficeSharePointWarehouse Management System
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Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We appreciate your understanding and request that only individual applicants apply directly.
- Thank you for respecting our recruitment process.
- With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles.
Responsibilities
- Coordinate day-to-day ecommerce fulfillment operations with third-party logistics (3PL) warehouse partners, ensuring accurate order processing, inventory management, and on-time shipment of customer orders.
- Manage final-mile and white glove delivery scheduling, serving as the primary liaison between delivery vendors, clients, and internal Account Managers.
- Monitor orders throughout the fulfillment lifecycle-from purchase through delivery-and maintain accurate records within ERP, OMS, and SharePoint systems.
- Retrieve, organize, and maintain delivery documentation, site photos, and post-installation records within SharePoint.
- Partner with the 5-Star Customer Experience and Claims teams to resolve escalated ecommerce order issues.
- Assist in identifying and implementing process improvements to support the continued growth and scalability of STARK's ecommerce operations.
- Perform other tasks and duties as assigned.
- STARK is seeking a Logistics & Fulfillment Coordinator to support our growing ecommerce operations.
- As STARK continues to expand its direct-to-consumer business, this individual will play a critical role in coordinating fulfillment operations across third-party logistics partners, delivery vendors, and internal teams to ensure an exceptional customer experience from order placement through delivery.
Requirements
- Minimum of 3 years of experience in logistics, ecommerce operations, order fulfillment, supply chain coordination, or a related operations role.
- Ability to thrive in a fast-paced environment with shifting priorities and changing business needs.
Nice to have
- Experience working with ecommerce fulfillment processes, third-party logistics (3PL) providers, and/or final-mile or white glove delivery operations preferred.
- Proficiency with Microsoft Office Suite, particularly Excel and Outlook
- experience with ERP, OMS, or warehouse management systems (WMS) is a plus.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Supplemental Benefits
- Great Paid Time Off Policy
Company info
- With more than 80 years of industry expertise, STARK is the discerning designer's go-to source for luxurious custom carpet and rugs.
- Our Mission:
- To live our mission of helping create world class experiences, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist.
- In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient.
- Our Heritage:
- Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers.
- To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs.
- STARK is a certified Great Place to Work® (June 2026- June 2027) - and that comes straight from our people.
- 85% of our employees say STARK is a great place to work, 28 points above the typical U.S. company.
- See our full certified profile and what our team says about working here: greatplacetowork.com/certified-company/7023725
- Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
- greatplacetowork.com/certified-company/7023725
- Please note: At this time, we are not engaging with third-party or agency recruiters for this position.
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