AAON
Warranty Claims Representative I
Tulsa, OK
Sponsorship not specifiedDetected 1 day ago
Customer SupportCommunication
About the role
- Duties, responsibilities and activities may change at a time with or without notice.
- The company reserves the right to revise this job description at any time.
Responsibilities
- Manage manual claims process for entry into warranty website.
- Process and maintain warranty paperwork to ensure proper documentation and criteria for claims.
- Delivers a high level of customer service to exceed customer needs consistently.
- Ensures customer satisfaction and provide professional customer support.
- Orders entry to provide support to other departments as needed.
Requirements
- Experience in customer service or a related field,
- Knowledge, Skills, and Abilities:
- Must be able to lift up to 10 pounds at times.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
- This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions.
- The employee must be able to perform the essential functions of the position satisfactorily.
Skills
- Process claims in high volume times.
- Strong organizational skills.
- Strong customer communication and customer service orientation
- Ability to execute multiple tasks simultaneously under time pressure.
- Ability to communicate effectively in writing and verbally
Company info
- Works with customers and internal staff on RGA and RGA billing.
This listing is sourced directly from AAON's careers page and normalized into a canonical job model.