Delos Careers

Delos Careers

Agent Success Specialist (P&C Licensed)

San Francisco, CA - Remote

Sponsorship not specifiedDetected 27 days ago
HubSpotCRMCustomer SupportProblem SolvingProperty & Casualty

About the role

  • At Delos Insurance Solutions, we are seeking a dedicated and licensed insurance professional to join our team as a Customer Service Representative.
  • The ideal candidate will hold a California Property & Casualty Insurance License and possess previous experience in customer service within the insurance industry.
  • In this role, you will play a crucial part in our mission to redefine property insurance in wildfire-prone regions, offering unparalleled service to our valued customers.

Responsibilities

  • Deliver top-tier, unscripted white-glove service via phone, email, and chat.
  • Document daily challenges and corrective actions in the call-center database.

Requirements

  • Minimum of 3 year of insurance customer service experience required.
  • Active Property & Casualty (P&C) insurance producer license required in any U.S. state.
  • If not currently licensed in California, candidates must be eligible to obtain and maintain a Californian-resident insurance license within 90 days of hire.
  • Technical proficiency with platforms such as Slack, Gmail, G-Suite, Adobe Acrobat, Microsoft 365, HubSpot CRM, Zoom, and more.

Benefits

  • Regular keyboarding, sharp vision, and ability to communicate using a headset.
  • We partner with insurers and agents to provide expanded coverage options and a modern customer experience.

Company info

  • Delos Insurance Solutions is transforming the residential insurance industry with advanced technology and data-driven insights.
  • As we continue to scale, we are building the operational infrastructure and technology foundation needed to support our rapid growth.

This listing is sourced directly from Delos Careers's careers page and normalized into a canonical job model.