Oregon state government
Transportation Services Representative 1
Portland | ODOT | N
Work authorization requiredDetected 8 days ago
HRISCustomer Support
About the role
- In this role, you will assist the public with obtaining a driver license, registering vehicles and issuing permits and license plates.
- We provide the training you need to make decisions using vehicle laws, agency policies and regulations.
- We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive.
Responsibilities
- Bring your customer service skills to the North Portland DMV, located at 1186 N Hayden Meadows Drive, as a transportation services representative.
- Occasionally perform relief work in other DMV offices within the region.
Requirements
- Experience or training using computers to retrieve and input data
- Completion of an associate's degree will substitute for one year of the public contact experience.
- You must have a valid US driver license and an acceptable driving record.
- If you have these attributes, let us know in your application materials!
- Experience working in a fast-paced environment and dealing with stressful situations.
- Experience providing excellent customer service.
- Experience handling multiple assignments and frequent interruptions.
- Must be able to type at least 30 words per minute with a high level of accuracy. A typing assessment will be conducted at the time of interview for selected candidates.
- Driving is an essential function of this position.
- We will conduct pre-employment driving records checks on our final candidate(s).
- Your license does not have to be issued in Oregon to be considered.
Compensation
- Comprehensive and equitable base salary offer within the listed range.
- Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials.
- The salary range listed is the non- PERS monthly salary range.
- If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
Benefits
- Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more.
- Learn more about working at the Oregon Department of Transportation and the benefits we offer.
- Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.
- Conduct and interpret results of driver vision tests.
- The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the
- All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
- Applicants with a disability may request a reasonable accommodation during the
Company info
- Communicate clearly with customers from diverse backgrounds to accurately answer complex questions in a way that is easily understood.
- We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].
Equal opportunity
- ODOT is an Equal Employment Opportunity and Affirmative Action Employer.
- For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT).
Visa & Work Authorization
- We do not offer visa sponsorship.
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This listing is sourced directly from Oregon state government's careers page and normalized into a canonical job model.