Marketech International Corporation USA
Bilingual Sales Representative
Phoenix, AZ
Sponsorship not specifiedDetected 21 days ago
Stakeholder ManagementCRMSalesBusiness DevelopmentForecastingExcelLogisticsProcurementERPCustomer SupportControlsCommunicationProblem SolvingPublic SpeakingMicrosoft Office
About the role
- MIC provides turnkey facility integration solutions, including cleanroom and MEP construction, DI water, gas and chemical supply systems, wastewater treatment, facility monitoring and control systems, installation, and maintenance services.
- This position will assist with customer communication, sales coordination, quotation follow-up, order tracking, and internal and external stakeholder communication for chemical products, materials, and related services.
- The ideal candidate has strong communication, organization, customer-service, and follow-up skills.
Responsibilities
- Customer Relationship Management & Sales Support
- Support sales activities for chemical products, materials, process-support equipment, and related services.
- Respond to customer inquiries promptly and provide accurate information regarding quotations, order status, product availability, lead times, and delivery updates.
- Track customer follow-up items, open inquiries, pending decisions, and sales opportunities to support timely communication and account management.
- Support customer meetings, calls, presentations, and follow-up communication as needed.
- Prepare, review, distribute, and follow up on quotations, proposals, pricing requests, sales documents, and related customer correspondence.
- Coordinate quotation details with internal teams, suppliers, and vendors to confirm product specifications, pricing, quantities, lead times, and delivery requirements.
- Support order processing and communicate with internal teams to ensure customer requirements are accurately reflected in purchase orders, shipment plans, and supporting documentation.
- Maintain organized customer records, quotation files, order documentation, sales reports, and tracking logs.
- Coordinate with procurement, logistics, warehouse, finance, operations, and chemical department teams to support order fulfillment and customer satisfaction.
Requirements
- Two or more years of experience in sales, sales support, customer service, account coordination, business development, order management, or a related role.
- Proficiency with Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
- Ability to work independently while collaborating effectively with cross-functional teams.
Nice to have
- Bilingual proficiency in English and Mandarin Chinese.
- Experience supporting chemical, semiconductor, manufacturing, industrial supply, high-tech, cleanroom, or technology-related industries.
- Experience coordinating with suppliers, vendors, contractors, logistics providers, or warehouse teams.
- Experience using enterprise resource planning systems, customer relationship management platforms, order-management systems, or sales-tracking tools.
- Experience working with cross-functional and multicultural teams.
- Experience preparing quotations, supporting pricing requests, tracking orders, or coordinating shipment and delivery information.
- Skills & Competencies
- Customer relationship management
Company info
- Founded in 1988, Marketech International Corp. (MIC) is a global technology and engineering company supporting semiconductor, high-tech manufacturing, cleanroom, and mission-critical facility projects. MIC provides turnkey facility integration solutions, including cleanroom and MEP construction, DI water, gas and chemical supply systems, wastewater treatment, facility monitoring and control systems, installation, and maintenance services. Through Marketech International Corporation USA, we support major semiconductor and industrial projects across the United States.
- Job Overview
- Marketech International Corporation USA (MICU) is seeking a detail-oriented and proactive Bilingual Sales Representative to support sales activities within our Chemical Department. This position will assist with customer communication, sales coordination, quotation follow-up, order tracking, and internal and external stakeholder communication for chemical products, materials, and related services.
- This role is responsible for maintaining strong relationships with existing customers, supporting new business opportunities, coordinating customer requirements, and ensuring sales-related information is communicated accurately and promptly. The Bilingual Sales Representative will work closely with customers, suppliers, vendors, procurement, logistics, warehouse, finance, operations, and chemical department personnel to support a smooth sales and order-fulfillment process.
- Maintain and develop professional relationships with existing customers and prospective clients.
- Communicate with customers to understand product needs, technical requirements, delivery timelines, pricing considerations, and service expectations.
- Assist with identifying customer needs and coordinating internally to provide responsive, practical, and customer-focused solutions.
- Track quotation status, customer responses, order confirmations, and follow-up action items throughout the sales process.
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