Graham Capital Management

End User Services (IT Support) Analyst

Norwalk, Connecticut, United States · Mid

Sponsorship not specified$120k-$160kDetected 79 days ago

iOSAndroidVendor ManagementCustomer SupportCommunicationProblem Solving

About the role

Specializing in discretionary and quantitative macro strategies, Graham is dedicated to delivering strong, uncorrelated returns across a wide range of market environments.
The foundation of Graham's sustainability and success is the experience and contributions of its people.
The firm seeks to cultivate talent, encourage the diversity of ideas, and respect the contributions of all.

Install, maintain, and troubleshoot workstations, including performing software upgrades
Provide support for market data and trade execution platforms
Participate in team meetings and collaborate effectively with colleagues
Graham harnesses the synergies between its discretionary and quantitative trading businesses to offer a broad suite of complementary alpha strategies, each built on the principles of thoughtful portfolio construction, active risk management, and diversification by design.
Graham Capital Management, L.P. is seeking a mid-level IT analyst to join the firm's tech-support help desk team.
The analyst will sit on the trading floor and provide operational support for firm-wide end user application and workstation hardware support.

5+ years of experience providing technical support for workstations
Experience with all Microsoft desktop software, particularly Microsoft Windows 11 and Office 365
familiarity with market data applications from vendors such as Bloomberg and Refinitiv
Ability to work independently and collaboratively in a dynamic, fast-paced environment, often working on several projects at once
Familiarity with Backup, Desktop Patching, VMware, or Ivanti product suite is desired

The anticipated base salary range for this position is $120,000 to $160,000.
The applicable annual salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications.
This wage range may be modified in the future.
In addition, the employee who fills this role will be eligible for a discretionary annual bonus, as well as a wide array of benefit programs, such as medical and life insurance, 401(K) plans, and access to other healthcare programs.
No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.
The amount and availability of any bonus, benefits, or any other form of compensation that a particular employee may be eligible for remains in the Company's sole discretion unless and until paid and may be modified at Graham's sole discretion, consistent with the law.

This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation.
The anticipated range is based on information as of the time this post was generated and does not include any discretionary bonus or benefits (see eligibility below).

Provide off-hours support as part of a rotating schedule with other team members

for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregna

This listing is sourced directly from Graham Capital Management's careers page and normalized into a canonical job model.