Studsinc
Store Manager
1400 South Congress Avenue Ste B-150 Austin, Texas 78704 · Full-time
Sponsorship not specified$80k-$85kDetected 10 days ago
Employee RelationsLeadershipCollaborationProblem SolvingMentoringOrganizational Skills
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company.
- You'll be responsible for all aspects of studio performance, from customer experience and compliance to scheduling and staffing, and you'll be the primary point of accountability for the Studio's success.
- Studs considers qualified applicants with criminal histories.
Responsibilities
- Owns the Studio's overall performance, driving revenue growth and achieving sales plans
- Owns scheduling within labor allocations and ensures payroll accuracy through regular audits
- Partners with Piercing Leadership to uphold technical standards, training, and best practices for Piercers in the Studio
- Leads by example in service recovery best practices and ensures feedback loops are built into daily operations
- Monitors Studio reviews and customer feedback, identifying and escalating trends to drive continuous improvement
- Builds, develops, and leads a service-driven team including an Assistant Studio Manager, Studio Supervisors, Sales Associates, and Piercers, partnering closely with Piercing Leadership to uphold technical standards and best practices
- Creates a strong sense of belonging, collaboration, and trust across the Studio
- Leads change management initiatives and helps the team adapt effectively to evolving priorities
- Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience.
- You'll manage both the retail and piercing operations of the Studio, driving revenue growth, operational excellence, and a strong team culture.
Requirements
- Proven success leading a team of 7+ employees, including specialized skill roles
- Strong operational and financial acumen with a track record of achieving business goals
- Paid Sabbatical After 4 Years of Service
Nice to have
- 2+ years of management experience (e.g., Store Manager, General Manager, Studio Manager) in a customer-facing environment
- experience with jewelry, piercing, or retail services a plus
Compensation
- $80,000 - $85,000
Benefits
- Comprehensive Medical, Dental, and Vision Insurance (including $0 in-network mental health visits)
- Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP)
- Voluntary Life Insurance
- Health and Commuter Tax-Advantaged Accounts
- 401(k) Retirement Savings Plan
- Paid Time Off and Paid Safe & Sick Leave Accruals
- Paid Parental Leave
- Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more!
- Maintains high operational standards, ensuring compliance with piercing procedures, health and safety protocols, and inventory control practices
Company info
- This is a hands-on leadership role for someone who is passionate about delivering results through people - setting clear expectations, coaching performance, and cultivating an environment where customers and team members alike thrive.
- Welcomes and educates customers on the unique Studs experience, delivering exceptional service every time
- We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment-all at an accessible price point.
Equal opportunity
- If you require an accommodation for the
Visa & Work Authorization
- rd to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legal
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This listing is sourced directly from Studsinc's careers page and normalized into a canonical job model.