Scopely

Senior Community Manager

US - United States · Senior

Sponsorship not specified$89k-$131kDetected 20 days ago

Computer VisionInfluencer MarketingCustomer SupportAvidCommunicationTime ManagementAdaptabilityOrganizational Skills

About the role

This role is available remotely within the United States.
We work closely with game teams to ensure our players feel heard, informed, and excited throughout every stage of the player journey.
In this role, you will help shape and grow passionate player communities across multiple platforms, acting as the voice of both the players and the game team.

Build, manage, monitor, and moderate community platforms including Discord, Reddit, and other external community channels, fostering healthy and engaged player communities.
Partner with Product, Marketing, Live Operations, and Development teams to communicate game updates, patch notes, announcements, and editorial content in a clear and engaging way.
Identify, recruit, and support community moderators, ambassadors, and advocates across official community channels.
Develop, launch, and manage a multi-tiered Content Creator and Influencer program with clearly defined engagement goals and KPIs.
Work with platform partners to maintain best-in-class community experiences, including moderation tools, bots, and automation where appropriate.
Identify live game issues and bugs reported by players, gathering detailed information to support investigation and resolution.
Create and execute community-focused campaigns and engagement programs aligned with broader marketing initiatives.
Experience building and managing influencer, creator, or ambassador programs.
Experience working cross-functionally with Product, Marketing, Development, and Customer Support teams.
Passion for games and building meaningful player communities.

4+ years of experience in community management within the games industry.
Strong understanding of gaming communities, social media platforms, Discord, Reddit, and community moderation best practices.
Experience managing online communities for live service games.
Strong written and verbal communication skills with the ability to communicate effectively across multiple departments.
Experience working with live service mobile games.
Experience supporting esports, creator communities, or influencer marketing initiatives.
Familiarity with community management tools, bots, and automation platforms.
Avid gamer with a strong understanding of modern gaming communities.

For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below.

Strong analytical skills with experience tracking community health, engagement, and sentiment metrics.

What We're Looking For:
At Scopely, we create games for everyone-and we believe the people behind our games should reflect that.

This listing is sourced directly from Scopely's careers page and normalized into a canonical job model.