Aaa Texas LLC

Aaa Texas LLC

Claims Loss Reporting Specialist

Costa Mesa, CA · Full-time

Sponsorship not specified$19k-$26kDetected 6 days ago
Customer SupportCommunicationMicrosoft Office

About the role

  • The Claims Loss Report Specialist is a para-professional position within the Claims Call Center Operation.
  • This position is the first contact for claimants, primarily via inbound calls.
  • When service requests are beyond the position's training, appropriate point of contact is determined, and callers are redirected appropriately.

Responsibilities

  • Communicate and interact with a variety of individuals including insureds and claimants. Build trust and rapport by effectively communicating at the beginning of the claims process.
  • Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.
  • "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

Requirements

  • 1-3 years Call center customer service.
  • Demonstrated proficiency in customer service required.
  • Successful completion of foundation training required.
  • English language fluency required.
  • Professional communication skills required, both written and oral.
  • Proficiency in using Microsoft Office software, including Outlook and Word.
  • Associates or Bachelor's Degree or a Combination of experience and education
  • 1-3 years Call center customer service. Required
  • Strong typing skills with a high words-per-minute (WPM) typing speed and accuracy.
  • The starting pay range for this position is:
  • $19.14 - $25.50 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
  • Remarkable benefits:
  • Health coverage for medical, dental, vision
  • 401(K) saving plans with company match AND Pension
  • Tuition assistance

Compensation

  • $19.14 - $25.50 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Benefits

  • Floating holidays and PTO for community volunteer programs
  • Paid parental leave
  • Wellness programs

Company info

  • With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Equal opportunity

  • AAA is an Equal Opportunity Employer
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This listing is sourced directly from Aaa Texas LLC's careers page and normalized into a canonical job model.