Zillow Group

Zillow Group

Director, GTM Productivity

Remote-USA · Director

Sponsorship not specified$175k-$280kDetected 27 days ago
SQLMachine LearningData VisualizationLLMsSalesforceSalesForecastingVendor ManagementCustomer SuccessCustomer SupportMentoring

About the role

  • Zillow's Agent Sales organization helps real estate professionals succeed with the solutions and technology they need in a dynamic market.
  • Oversee deal operations, including deal desk processes, approval workflows, and exception management that balance speed with operational rigor.
  • U.S. employees may live in any of the 50 United States, with limited exceptions.

Responsibilities

  • These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation.
  • Partner with Product and Engineering to build, implement, and scale AI-enabled workflows and GTM technology aligned to Zillow's broader platform and data strategy.
  • Lead systems integration, vendor management, license optimization, and build-versus-buy decisions across the GTM technology stack.
  • Lead and develop a high-performing team while driving alignment across Sales, Customer Success, Product, Engineering, Business Intelligence, Marketing, and Data Science.
  • Define and lead the AI-powered GTM productivity roadmap, identifying where automation, predictive insights, and generative AI can improve seller and Customer Success Manager performance.
  • Architect and optimize end-to-end GTM workflows that reduce friction, eliminate manual work, and improve team productivity.
  • Own the strategy and continuous improvement of core GTM systems, including Salesforce, Gainsight, Highspot, and related tools.
  • Establish governance frameworks that support data integrity, process consistency, pipeline hygiene, forecasting accuracy, and efficient revenue recognition.
  • You have experience leading other people leaders, managing managers rather than only individual contributors, and building high-performing teams at scale.
  • You combine strong systems thinking, process design, and analytical skills, including experience using SQL and BI tools such as Tableau or Looker to generate actionable insights.

Requirements

  • You bring 10+ years of experience across GTM strategy, revenue operations, sales operations, or GTM systems, including significant time in enterprise software or technology.
  • You have a track record of deploying AI-, ML-, or automation-powered tools in GTM settings and translating technical possibilities into adopted business solutions.
  • You have deep expertise in Salesforce and familiarity with modern GTM tools such as Gainsight, Highspot, Outreach, Salesloft, Gong, Chorus, and CPQ or deal desk platforms.
  • You have led large-scale change management initiatives tied to technology, tooling, or process transformation and stay focused on measurable outcomes.
  • We encourage you to apply if you have transferable skills or related experiences.

Compensation

  • In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $175,200.00 - $279,800.00 annually.
  • The base pay range is specific to these locations and may not be applicable to other locations.

Company info

  • The Revenue Strategy & Operations team serves as the strategy and execution engine behind that work, building the systems, AI-powered capabilities, and operating models that help Zillow's go-to-market teams scale effectively.

Visa & Work Authorization

  • al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
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This listing is sourced directly from Zillow Group's careers page and normalized into a canonical job model.