Snout
Collections Specialist
Dallas, USA
Sponsorship not specifiedDetected 330 days ago
Process ImprovementCustomer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- Vet med prices are up 40% since 2020, and pet owners are stuck having to pick between their bank account and furry friend.
- Your impact will go far beyond collecting payments.
- By identifying root causes of delinquency, spotting trends, and recommending improvements, you'll help reduce defaults and strengthen the financial health of the company.
Responsibilities
- You'll manage day-to-day activities like contacting customers, negotiating repayment plans, sending correspondence, and documenting account details.
- You'll directly contribute to building a more efficient collections function that balances strong recovery results with exceptional customer service.
- Snout is committed to building a diverse and inclusive team.
Company info
- 🐶 Our mission Every pet should get the care they need, regardless of cost.
- If you're excited about this role and our mission, we encourage you to apply if you meet at least 75% of "what we're looking for" including the first bullet point.
This listing is sourced directly from Snout's careers page and normalized into a canonical job model.