EOS
IT Support Engineer
Austin, Texas, United States
Sponsorship not specified$65k-$75kDetected 2 days ago
LogisticsSignal ProcessingControlsVPNSD-WANCollaborationProblem Solving
About the role
- The role is an ideal opportunity to have a real impact on the continued growth of the business.
- Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
Responsibilities
- The IT Support Enginee r will support, monitor, and maintain a wide array of AV conferencing and network solutions across a global customer base.
- Support, configure, and maintain AV control systems including Crestron, Extron, and Q-SYS, ensuring stable operation of meeting room and conferencing environments.
- Monitor and maintain customer endpoint estates, including AV endpoints, codecs, controllers, and network-connected devices.
- Maintain the current technology infrastructure to ensure that it is reliable, optimized, and fit for purpose.
- Maintain infrastructure resilience, backup, and recovery.
- Ensure the delivery of a high-quality, business-focused IT and AV support service in line with agreed SLAs.
- Deliver on agreed IT strategy and contribute to the achievement of goals and objectives aligned with corporate plans.
- Identify and develop opportunities for continuous improvement across IT and AV environments.
- Proven ability to work and deliver effectively within defined measures of success.
Requirements
- Degree in Information Technology, Audio Engineering, or related subject / equivalent experience.
- Experience with the O365 suite of applications and tools.
Skills
- This includes hands-on work with modern AV control systems, audio DSP platforms, and enterprise collaboration technologies.
Compensation
- $65,000 - $75,000 USD
- The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary.
Company info
- EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.
- Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
- We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Equal opportunity
- EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
This listing is sourced directly from EOS's careers page and normalized into a canonical job model.