Mastercard
Director, SME Sales Operations
Purchase, New York · Director · Part-time
Sponsorship not specified$182k-$291kDetected 1 day ago
Data VisualizationSalesforceSalesForecastingExcelProcess ImprovementCustomer SuccessCadenceLeadershipCommunicationPublic Speaking
About the role
- Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- We hire the most qualified candidate for the role.
- Do not include any medical or health information in this email.
Responsibilities
- Lead end-to-end sales and revenue reporting processes for Channel Distribution globally working across five regional sales and finance organizations, ensuring accurate, timely, and actionable insights
- Own strategic planning and operational forecasting tied to Revenue and portfolio performance
- Develop executive-level dashboards, KPIs, and business reviews to support decision-making and growth planning
- Partner with Sales leadership to drive operational rigor, pipeline visibility, and performance accountability
- Act as the centralized operational lead overseeing activation progress for signed portfolios, ensuring implementation milestones and commercialization timelines remain on track
- Collaborate cross-functionally with Finance, Product, Customer Success, and Implementation teams to align business priorities and execution plans
- Drive process optimization and operational scalability through automation, governance, and continuous improvement initiatives
- Together with our customers, we're helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Requirements
- Significant experience in Sales Operations, Revenue Operations, Commercial Strategy, or related business leadership functions
- Advanced proficiency in reporting and analytics tools (e.g., Tableau, Power BI, Salesforce, Excel)
Nice to have
- Demonstrate strong strategic and operational leadership experience within sales operations, revenue operations, or commercial enablement environments
- Possess deep experience managing sales performance reporting, forecasting, and business planning processes
- Have strong analytical capabilities with experience translating complex data into executive-level insights and recommendations
- Be highly skilled in managing cross-functional initiatives and influencing senior stakeholders across matrixed organizations
- Bring a strong understanding of revenue realization processes, portfolio activation, and operational execution disciplines
- Exhibit exceptional communication and presentation skills with the ability to operate effectively at executive levels
- Be comfortable operating in fast-paced, highly collaborative environments with evolving business priorities
- Demonstrate a proactive, ownership-oriented mindset with strong attention to detail and execution excellence
Compensation
- $182,000 - $291,000 USD
- Support annual operating plans, strategic initiatives, and executive presentations related to sales growth and channel performance
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This listing is sourced directly from Mastercard's careers page and normalized into a canonical job model.