VyStar Credit Union

VyStar Credit Union

Relationship Specialist I

Mount Dora, FL · Part-time

Sponsorship not specifiedDetected 30 days ago
Outbound SalesRecruitingHRCustomer SupportLeadershipCommunicationCritical Thinking

About the role

  • Part time positions start at a minimum of 30 hours per week.
  • To be considered, please complete the assessment within the allotted time.
  • If you don't receive it after applying, check your spam folder.

Responsibilities

  • Participate, support, and lead in all Credit Union initiatives and campaigns.
  • Exude a positive and professional attitude with members and partners consistently.
  • Lead by example through community service supporting the VyStar brand.
  • Manage opening and closing procedures as needed.
  • Promote and lead branch initiatives.
  • Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service.
  • Perform other duties as assigned.
  • All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work.
  • To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates.

Requirements

  • Demonstrates a strong proficiency in all job functions and can model those for newer employees.
  • High School Diploma/GED is required.
  • Exhibit a high degree of integrity, trustworthiness, and professionalism at all times.

Nice to have

  • Associate's degree is preferred.

Skills

  • Proven top performance track record.
  • Demonstrated sales and/or sales leadership.
  • Possess strong verbal and written communications skills.
  • Proficient in the use of the Internet and Microsoft Office.
  • Must have an outgoing personality and a strong desire to help people.
  • Proficiency in asking probing questions & making recommendations.
  • Exercise critical thinking skills in resolving escalated issues or deescalating concerns.
  • May assist branch leadership as needed.
  • Works to attain expert user status on credit union systems, applications, products, and services.
  • Successful partnership will cross referrals to all business lines.
  • May stand throughout entire shift in order to assist members or other staff.
  • Focus Focus your full attention by carefully listening to and observing your client or member.

This listing is sourced directly from VyStar Credit Union's careers page and normalized into a canonical job model.