HHAeXchange

HHAeXchange

Trading Partner Solutions Manager

Greater Minneapolis-St · Full-time

Sponsorship not specified$95k-$100kDetected 13 days ago
SalesforceCRMAccount ManagementExcelOnboardingCustomer SupportCommunicationCollaborationProblem SolvingPublic SpeakingMicrosoft Office

About the role

  • This is a hybrid position, with an expectation to report to the Bloomington, MN office 3 days/week (typically Tues/Wed/Thurs).
  • An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.

Responsibilities

  • Strategic thinker with the ability to develop and implement partnership strategies aligned with company goals.
  • Strong communication skills, both written and verbal, with the ability to build relationships and collaborate with internal and external stakeholders.
  • Acts as the primary relationship manager for assigned trading partners, developing trust and serving as strategic advisor.
  • Lead regular client meetings and monthly/quarterly business reviews, developing and presenting data-driven insights and growth recommendations that inform partner strategy.
  • Translate partner business needs into technical and operational solutions that align with company capabilities.
  • Partner with Product and Internal cross functional teams to align solutions with partner roadmap and growth strategies.
  • Provide actionable recommendations that help partners optimize processes, improve adoption, and achieve business goals.
  • Act as a subject matter expert on partner workflows and solution offerings.
  • Oversee resolution of partner issues in coordination with Product, Operations, and Technical teams, ensuring alignment with business objectives.
  • Represent the "voice of the partner" to internal teams, ensuring feedback informs product and process improvements.

Requirements

  • 5+ years of experience in a client-facing role such as account management, analyst, solutions or technical account management role.
  • Proficiency in Microsoft Office (Excel, Word, Powerpoint, Visio, etc.)
  • The ideal candidate combines strong relationship management skills with the ability to translate data and technical capabilities into meaningful business outcomes.

Nice to have

  • Familiarity with CRM and reporting tools (e.g. SalesForce, Gainsight) a plus

Skills

  • Detail-oriented with excellent organizational and problem-solving skills.

Compensation

  • The base salary range for this US-based, full-time, and exempt position is $95,000 - $100,000, not including variable compensation.

Visa & Work Authorization

  • sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law
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This listing is sourced directly from HHAeXchange's careers page and normalized into a canonical job model.