IXL Learning

IXL Learning

Senior Account Manager, K-12

Raleigh, NC · Senior

Sponsorship not specifiedDetected 5 days ago
SalesforceSalesAccount ManagementCustomer SuccessResearchCommunicationCollaborationProblem SolvingCritical ThinkingMicrosoft Office

About the role

  • IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Senior Account Manager to join our growing team.
  • The ideal candidate will have a passion for K-12 education, account management and customer success.
  • You will handle subscription renewals, upselling, customer retention and engagement activities in assigned territory.

Responsibilities

  • Build strong relationships with key decision-makers to ensure customer engagement throughout the life of the subscription
  • Work with field sales to develop and manage targeted campaigns to upsell and expand within existing accounts
  • Develop a keen understanding of customer needs and values in order to provide the best customer experience and maximize product usage and engagement

Requirements

  • BA/BS Degree required
  • 3+ years in Account Management/Customer Success, Renewal Sales or Inside Sales with 5+ years of work experience overall
  • Energetic self-starter with a track record of exceeding goals and who thrives in a fast-paced team environment
  • Proven ability to work effectively across teams

Nice to have

  • MS Office, Google Suite computer skills.
  • Salesforce experience a plus

Benefits

  • Curiously learn and develop true alignment with internal IXL Learning systems and processes
  • Effectively communicate new product enhancements and benefits to existing customers via phone calls and video conferences
  • Conduct regular territory review meetings with internal stakeholders to communicate general territory health, trends, including changes to strategic direction
  • Rosetta Stone provides an immersive learning experience for 25 languages

Company info

  • IXL Learning is the country's largest EdTech company.
  • We reach millions of learners through our diverse range of products.
  • Proactive communication to customers throughout the year to provide best in class service
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects
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This listing is sourced directly from IXL Learning's careers page and normalized into a canonical job model.