SimpliSafe
Manager, Monitoring Compliance
Richmond, VA
Sponsorship not specified$100k-$130kDetected 1 day ago
Process ImprovementVendor ManagementCadenceLeadershipCommunicationCollaborationOrganizational Skills
About the role
- Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect.
- We're embracing a hybrid work model that enables our teams to split their time between office and home.
- Hybrid for us means we expect our teams to come together in our office on two core days, typically Tuesday, Wednesday or Thursday, to work together in person, and teams can choose where they work for the remainder of the week.
Responsibilities
- SimpliSafe is seeking an experienced operations and compliance leader to manage and unify our Monitoring Compliance team.
- You'll lead a team of 6-8 Compliance Specialists across licensing, permitting, and data entry - bringing these functions together under a cohesive operating model while driving meaningful process improvements and identifying opportunities for AI-enabled efficiency.
- Lead, coach, and develop a team of 6-8 Compliance Specialists across licensing, permitting, and monitoring data entry functions, fostering a high-performance, inclusive team culture
- Drive the integration of three previously separate teams into a unified compliance function - identifying redundancies, building shared workflows, and establishing consistent standards and accountability
- Own and continuously improve end-to-end compliance processes, with a focus on simplifying operations, reducing manual effort, and increasing accuracy and throughput
- Proactively identify and evaluate opportunities to apply AI-enabled workflows and automation to compliance operations, partnering with internal teams to pilot and implement solutions
- Build and maintain strong relationships with jurisdictions, state licensing agencies, and industry groups related to alarm permitting, registration compliance, and false alarm reduction
- Partner cross-functionally with Monitoring Operations, Vendor Management, People, and other teams to align compliance processes with broader business goals
- Demonstrated ability to lead process improvement initiatives - identifying inefficiencies, designing solutions, and driving adoption across a team
- Strong relationship-building skills, including experience working with external agencies, regulators, or industry stakeholders
Nice to have
- Experience managing regulatory, compliance, licensing, or permitting operations is strongly preferred
- Curiosity and openness toward AI and workflow automation tools
- prior experience piloting or implementing such solutions is a plus
Compensation
- The target annual base pay range for this role is $100,000 to $130,000
- This target annual base pay range represents our good-faith estimate of what we expect to pay for this role.
- We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually.
Benefits
- A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here )
Company info
- About SimpliSafe
- We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure.
- And we've created a culture here that cares just as deeply about the career you're building.
- We don't just want you to work here.
- We want you to grow and thrive here.
- We all benefit from flexibility and get to use the best of both worlds to get our work done.
- Why are we hiring?
- Well, we're growing and thriving.
- So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
- Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
- We regularly review our programs to ensure they remain competitive and aligned with our values.
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This listing is sourced directly from SimpliSafe's careers page and normalized into a canonical job model.