Wegmans
Shift Leader
Wisconsin Ave · Full-time
Sponsorship not specifiedDetected 1 day ago
ReactCustomer SupportLeadership
About the role
- NW Washington, DC 20016 Availability Requirement for this role: Morning, afternoon, evening (includes weekends).
- In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects.
- If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!
Responsibilities
- We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day!
- You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs.
- Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
- Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
- Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
- Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture
Requirements
- Proven ability to multi-task and handle interruptions in a fast-paced environment
- Must be 18 years or older
- Required Qualifications
Nice to have
- Experience leading a team
- Ability to quickly learn and adapt to new situations and subject matters
Compensation
- Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Benefits
- Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Company info
- Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
Apply directly at Wegmans →Create a free account for alerts like thisView Wegmans immigration profile
This listing is sourced directly from Wegmans's careers page and normalized into a canonical job model.