Zayo
Employee Experience and Insights Program Manager
CO - Denver
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About the role
- Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers.
- Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access.
- Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Responsibilities
- Manage employee listening efforts, including surveys, pulse checks, focus groups, and other feedback channels.
- Create reports, dashboards, and presentations that communicate employee sentiment and program impact.
- Partner with leaders to develop, track, and refine action plans based on employee feedback.
- Support employee engagement programs and coordinate selected in-person employee experiences.
- Partner with zSquad and zFlex to align programming with employee needs and ways of working.
- Support Employee Resource Groups through planning, governance, programming, leadership development, and impact measurement.
- Track participation, outcomes, and program effectiveness to support continuous improvement.
- As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, "Biometric Data"), such as fingerprints, facial geometry scans or other unique biological characteristics.
Requirements
- Minimum of five (5) years of experience in employee engagement, community engagement, human resources, people analytics, program management, data analytics, or a related field.
- Experience analyzing quantitative and qualitative data and translating findings into practical recommendations.
- Strong written, verbal, and presentation skills, with the ability to translate complexity into clarity.
- Comfort working in a fast-paced, evolving, and collaborative environment.
- Bachelor's degree in a related field, or an equivalent combination of education and relevant work experience.
- Strong project and program management skills, with the ability to manage multiple priorities and stakeholders.
- Ability to build trusted relationships across teams, functions, and levels of the organization.
- Experience using data and measurement to evaluate program effectiveness and support continuous improvement.
Nice to have
- Experience supporting employee surveys, Employee Resource Groups, volunteerism, community partnerships, or workplace experience programs.
- Experience working in a high-growth, transformation-oriented, or geographically distributed organization.
- Familiarity with survey platforms, dashboards, reporting tools, or data visualization tools.
- It takes into account the wide variety of factors that are considered in making compensation decisions.
- Sales roles may be eligible to participate in a sales incentive plan.
- The posting will be active for a minimum of 3 days.
- The active posting will continue to extend by 3 days until the position is filled.
- Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
Compensation
- $85,000 - $104,700 USD/annually
- The base pay range shown is a guideline and reasonable estimate for this role.
- It takes into account the wide variety of factors that are considered in making compensation decisions.
- Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.
- Non- sales roles may be eligible to participate in a discretionary annual incentive plan.
- Sales roles may be eligible to participate in a sales incentive plan.
Company info
- If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This listing is sourced directly from Zayo's careers page and normalized into a canonical job model.