CSC Generation

Sales Associate (Sur La Table)

Madison, WI

Sponsorship not specifiedDetected 1 day ago

SalesCommunicationProblem SolvingMentoringMicrosoft Office

About the role

Accurately records time worked according to SLT Policy · Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.
This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
Promote add-on sales and support events that grow store traffic and customer engagement.
Team Engagement & Store Support
Collaborate with team members to maintain a positive, inclusive, and high-performing store culture
Support onboarding of new associates by sharing product knowledge and best practices

Must be 18 years of age or older at the time of employment.
Ability to remain standing for up to 4 hours at a time
Ability to move about the store coaching and directing associates
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

Position Overview
Customer Experience & Brand Representation
Sales & Business Performance
Maximize selling opportunities by identifying customer needs and offering relevant solutions.
Consistently meet or exceed monthly sales goals, contributing to overall store revenue.
Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
Proficiency in Microsoft Office and retail management systems preferred.

Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).
If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture

This listing is sourced directly from CSC Generation's careers page and normalized into a canonical job model.