Five9
Senior DevOps Engineer - Storage Platforms
United States (Remote) · Senior
Sponsorship not specified$91k-$252kDetected 12 days ago
PythonGoBashGitCloud PlatformsKubernetesTerraformAnsibleHelmCI/CDLinuxPrometheusDevOpsSite Reliability EngineeringIncident ResponseTest AutomationCiscoLeadershipCommunicationCollaborationProblem SolvingMentoring
About the role
- Join us in bringing joy to customer experience.
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- This role focuses on Storage Engineering with Infrastructure-as-Code and GitOps practices while ensuring scalability, resilience, and performance.
Responsibilities
- Deploy and support enterprise storage platforms (Pure Storage, HPE, NetApp) and SDS solutions (Ceph, Longhorn).
- Implement and manage backup solutions (preferably Rubik).
- Build and maintain Infrastructure-as-Code for storage platforms using Ansible, Terraform, Helm and Git, with Python/Bash automation.
- Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback.
- Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems.
- Develop and maintain technical documentation, architecture diagrams, operational procedures, and runbooks
- Collaborate globally on change management, documentation, and operational best practices.
Requirements
- 6+ years of experience managing enterprise storage and Kubernetes platforms on Linux.
- Strong hands-on experience with SDS solutions (Ceph, Longhorn) and storage migrations from legacy systems.
- Expertise with block, file, and object storage, including Fibre Channel (Cisco MDS) and IP-based protocols (NVMe-oF or iSCSI farbics).
- Expert knowledge of Kubernetes and Linux systems (Ubuntu, RHEL/CentOS).
- Proficiency with Infrastructure-as-Code (IaC) (Ansible, Terraform) for provisioning storage and backup schedules
- Expertise in backup technologies (preferably Rubik)
- Experience operating 24x7 mission-critical production environments.
- Hands-on experience with KVM hypervisors (Suse Harvester, OpenStack).
- Proficiency with Git, CI/CD pipelines, and automated testing frameworks
- Ability to write technical documentation and contribute to community wikis or knowledge bases.
Nice to have
- OpenStack Cinder multi-backend administration.
- Backup platforms (Rubrik).
- Understanding of CIS/NIST security and infrastructure lifecycle management.
- Background in telco, edge cloud, or large enterprise environments.
- CNCF Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS) or Red Hat specialist in Ceph Storage Administrator (EX125) certifications.
- Master's degree in computer science, IT, Engineering, or a related field preferred
- equivalent experience and relevant industry certifications will also be considered.
- A collaborative team that's deeply invested in infrastructure excellence.
Compensation
- Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location.
Benefits
- As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.
- Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
- Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment.
- Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.