Joyful Health
AI Engineer
New York City · Full-time
Sponsorship not specified$150k-$275kDetected 167 days ago
Code ReviewRAGResearch
About the role
- Insurance claim denials cost healthcare practices $125 billion annually, and resolving them requires deep expertise in medical billing, payer rules, and claim documentation.
- Today, billing managers spend hours manually researching each denial, gathering supporting documentation, and crafting appeals.
- You should be comfortable (and excited!) about working in a fast-paced, early-stage startup environment where you'll be able to wear many hats and take on new challenges as they arise.
Responsibilities
- Design and build the architecture for our agentic AI system that autonomously resolves insurance claim denials
- Develop specialized AI agents for denial classification, root cause analysis, evidence retrieval, policy reasoning, and appeal generation
- Implement multi-agent orchestration frameworks that coordinate complex workflows across research, decision-making, and document generation
- Build and optimize RAG systems to retrieve relevant clinical documentation, billing records, and payer policy information
- Create evaluation frameworks and feedback loops to continuously improve agent performance and reliability
- Collaborate with the engineering team on production infrastructure for deploying and monitoring AI agents at scale
- Collaborate on code reviews and technical design documents to ensure code quality and distribute knowledge
Requirements
- We care more about your drive, hustle, and passion than a college degree from a shiny institution or experience at name-brand companies.
Compensation
- The base pay range for this role is $150,000-$275,000 per year.
Benefits
- Building the financial operating system for healthcare, and bringing the joy back to healthcare by fixing the financial chaos behind it.
- Joyful Health is building the AI-powered financial operating system for healthcare practices.
- The broken healthcare payment ecosystem impacts practices of all sizes, and the opportunity to make a real difference is massive.
Company info
- Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care.
- We're looking for someone NYC-based who is open to coming into the office 3 days a week.
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This listing is sourced directly from Joyful Health's careers page and normalized into a canonical job model.