Joyful Health

Joyful Health

AI Engineer

New York City · Full-time

Sponsorship not specified$150k-$275kDetected 167 days ago
Code ReviewRAGResearch

About the role

  • Insurance claim denials cost healthcare practices $125 billion annually, and resolving them requires deep expertise in medical billing, payer rules, and claim documentation.
  • Today, billing managers spend hours manually researching each denial, gathering supporting documentation, and crafting appeals.
  • You should be comfortable (and excited!) about working in a fast-paced, early-stage startup environment where you'll be able to wear many hats and take on new challenges as they arise.

Responsibilities

  • Design and build the architecture for our agentic AI system that autonomously resolves insurance claim denials
  • Develop specialized AI agents for denial classification, root cause analysis, evidence retrieval, policy reasoning, and appeal generation
  • Implement multi-agent orchestration frameworks that coordinate complex workflows across research, decision-making, and document generation
  • Build and optimize RAG systems to retrieve relevant clinical documentation, billing records, and payer policy information
  • Create evaluation frameworks and feedback loops to continuously improve agent performance and reliability
  • Collaborate with the engineering team on production infrastructure for deploying and monitoring AI agents at scale
  • Collaborate on code reviews and technical design documents to ensure code quality and distribute knowledge

Requirements

  • We care more about your drive, hustle, and passion than a college degree from a shiny institution or experience at name-brand companies.

Compensation

  • The base pay range for this role is $150,000-$275,000 per year.

Benefits

  • Building the financial operating system for healthcare, and bringing the joy back to healthcare by fixing the financial chaos behind it.
  • Joyful Health is building the AI-powered financial operating system for healthcare practices.
  • The broken healthcare payment ecosystem impacts practices of all sizes, and the opportunity to make a real difference is massive.

Company info

  • Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care.
  • We're looking for someone NYC-based who is open to coming into the office 3 days a week.

This listing is sourced directly from Joyful Health's careers page and normalized into a canonical job model.