First National Bank of America

First National Bank of America

Resolutions Support (Part-Time)

Lansing, MI · Part-time

Sponsorship not specified$20k-$25kDetected 7 days ago
ExcelCustomer SupportMicrosoft Office

About the role

  • This is a part-time position, Monday - Friday, 20-25 hours per week.
  • Just as interest compounds over time, the little things we do can make a substantial difference.
  • First National Bank of America recognizes that the quality of our people is the foundation for our success.

Responsibilities

  • Prepare deed in lieu of foreclosure documents
  • Review mortgage documents
  • Perform routine customer calls and correspondences
  • Draft various legal documents

Requirements

  • Ability to prioritize and meet deadlines
  • It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
  • The candidate must be a quick learner that has the capabilities to multi-task in our fast paced environment.
  • High School Diploma/GED
  • Proficient use of Microsoft Word and Excel
  • Strong attention to detail
  • Previous Customer Service experience
  • Discounted childcare
  • Pet Insurance
  • 401k with employer match
  • Adjustable desks that can be raised or lowered to sit or stand
  • Complimentary snacks

Nice to have

  • Knowledge of mortgage documentation, title work or real estate experience a plus but not required, entry level para legal
  • Bilingual (Spanish/English) is a huge plus!

Compensation

  • $20k-$25k

Company info

  • At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs.
  • We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues.

Equal opportunity

  • Equal Opportunity Employer.

This listing is sourced directly from First National Bank of America's careers page and normalized into a canonical job model.