Ryder System
Operations Supervisor
USA - Houston TX 77073 · Junior · Full-time
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About the role
- The Operations Supervisor assists the Operations Manager with the operations and personnel for a shift of a particular location.
- The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In-Charge, Customer Service Coordinators, Technicians, and Service Employees.
- This position is responsible for managing the location's performance against metrics to meet and/or exceed assigned objectives.
Responsibilities
- The Ops Supervisor will receive cross-functional training to support others within the shop.
- This role may be a developmental position to prepare incumbents for the Ops Manager role because we allow you to carve out your own career path and promote from within, based on performance.
Nice to have
- Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required.
- Demonstrated success in a Ryder role may be substituted for this requirement
- Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required.
Skills
- Ability to professionally represent Ryder and competently interact with customer management
- Strong vehicle diagnostics/repair knowledge (preferred)
- Microsoft Office intermediate preferred
- H.S. diploma/GED required
- Maintenance and Technical experience in a shop environment required
- Supervisory experience preferred
- Experience with a Shop Management System preferred
Compensation
- The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
- The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Company info
- Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
- The Ops Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business.
- Responsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriate
Equal opportunity
- Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
- Equal Opportunity Employer and Drug Free workplace.
This listing is sourced directly from Ryder System's careers page and normalized into a canonical job model.