Ripple

Marketing Operations Manager

New York, NY, United States · Director · Full-time

Sponsorship not specified$132k-$160kDetected 1 day ago

RESTData AnalysisComplianceEmail MarketingHubSpotSalesforceCRMGrowth MarketingLeadershipCollaboration

About the role

It's big, it's bold, and we're already doing it.
And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
You will operationalize and orchestrate data at all funnel stages, leverage data to solve problems, and measure the impact and success of marketing initiatives across Business Units and foundational projects.

manage segmentation, enrichment, and data augmentation from third-party tools and sources.
Build and maintain demand gen campaign reports to share with sales leaders and other cross-functional senior executives.
Manage the lead pipeline from initial contact to sales handoff, including channel tracking, conversion reporting, and service level agreement (SLA) compliance.
Optimize and troubleshoot marketing attribution models to precisely demonstrate pipeline and revenue impact.
Administer and optimize marketing technologies (Pardot, HubSpot, LeanData, Demandbase, etc.) and their integration with Salesforce CRM.
Develop and manage email nurture programs by audience segment to support both prospect engagement and customer retention.
Partner with agencies, sales, and internal teams to ensure seamless campaign execution and reporting alignment.
Train and support marketing colleagues on processes, tools, and reporting to drive operational excellence across business units.
Ability to translate data into the story and share insights that drive channel, campaign, and budget decisions based on return on investment.
Demonstrates strong collaboration skills by effectively partnering with sales, design, marketing, finance, and other cross-functional teams.

Deep expertise with Salesforce CRM (administration not required but is a plus, campaign management, reporting) and marketing automation platforms (Pardot, HubSpot).

For positions that will be based in NY, the annual salary range for this position is below.
NY Annual Base Salary Range
$132,000 - $160,000 USD

A learning environment where you can dive deep into the latest technologies and make an impact.
A professional development budget to support other modes of learning.
Competitive salary, bonuses, and equity
Mobile phone stipend

Do Your Best Work
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Take Care of Yourself
R&R days so you can rest and recharge

Ensure email marketing and campaigns comply with GDPR, CCPA, and global data privacy regulations, including opt-in management, consent tracking, and email preference centers.

This listing is sourced directly from Ripple's careers page and normalized into a canonical job model.