Fifththird

Fifththird

CSR / Teller - Batesville - Full Time

Batesville, IN · Full-time

Sponsorship not specifiedDetected 1 day ago
RecruitingCustomer SupportLeadership

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odds of building a lasting career here

16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Make banking a Fifth Third better® We connect great people to great opportunities.
  • Discover a career in banking at Fifth Third Bank.
  • Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.

Responsibilities

  • Maintain a position of trust and responsibility by keeping all customer business confidential.
  • Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.
  • Maintain a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed.
  • Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
  • Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary.

Requirements

  • Have a developed rapport with the customer base and have knowledge of account ownership.

Skills

  • High school diploma/GED.
  • Work involves contact with the public, necessitating the ability to present a professional image.
  • Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue.
  • Work requires the ability to properly read and write well enough to communicate in both oral and written form.
  • Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution.
  • Need to have flexibility in scheduling.
  • Normal office environment.
  • Extending viewing of computer screens.

Compensation

  • Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Company info

  • GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
  • CSR / Teller - Batesville - Full Time At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other.
  • At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other.

This listing is sourced directly from Fifththird's careers page and normalized into a canonical job model.