Transact Campus

Transact Campus

Technical Support Engineer- Quickcharge

United States · Senior

Sponsorship not specifiedDetected 26 days ago
SQLLinuxCustomer SupportWiresharkCommunicationProblem Solving

About the role

  • Please see the details for the position below.
  • Our success and growth are directly attributed to our people.
  • Our newly combined companies are dedicated to fostering a culture of integrity, respect, and continuous personal development.

Responsibilities

  • Maintains customer relationships by handling their questions and concerns with speed and professionalism.
  • Communicate with product teams on customer feedback and help develop longer-term improvement options.
  • Our mission is to create compelling technology that uniquely simplifies campus operations and makes a meaningful difference in students' lives.

Benefits

  • With a highly configurable, mobile-centric campus technology ecosystem, we partner with over 1,750 higher education and health institutions to simplify the student experience across the full spectrum of student life.
  • Strong desire and passion for learning new technologies, investigating technical problems and helping customers.
  • Some positions may include additional compensation in the form of bonus, equity, or commissions.

Company info

  • Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide.
  • Be a part of this exciting new partnership, committed to transforming organizations and improving the lives of people doing mission-critical work.
  • Why join our team?
  • We strive to provide the very best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.
  • We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.
  • Uses knowledge and skills to address customers' needs and resolve problems within existing specifications and standards; unusual problems which may require exceptions to procedures or processes are referred to a more senior engineer.
  • Transact+CBORD | One Connected Experience (Transact+CBORDcampus.com) We are currently searching for qualified candidates for Technical Support Engineer-QuickCharge.

This listing is sourced directly from Transact Campus's careers page and normalized into a canonical job model.