Invoca
Staff Product Manager- AI Platform
Remote - US & Canada (see posting for locations) · Staff+
No sponsorship$140k-$208kDetected 54 days ago
ReactDistributed SystemsMachine LearningData ScienceLLMsAgentic AILangGraphAI OrchestrationProduct ManagementProduct StrategyManual TestingCommunicationCollaboration
About the role
- This is a rare and critical opportunity to define how agentic AI actually runs in production inside an enterprise SaaS company.
- This role requires deep technical judgment and a strong systems mindset.
- You will operate as a senior individual contributor reporting to the VP of Product, with broad influence across engineering, data, security, and product teams.
Responsibilities
- By revealing intent across voice, SMS, and digital channels, Invoca helps enterprises drive better customer experiences, increase revenue, and operate with confidence at scale.
- Join us to build the core intelligence layer for one of the most innovative enterprise platforms in the market.Build the Foundation for Agentic AI at Scale
- You will own the execution layer-from orchestration and context to governance, evaluation, and developer experience.
- The AI Platform team builds the shared systems that empower product teams across Invoca to ship AI-powered experiences with confidence.
- Own the end-to-end product strategy and roadmap for Invoca's AI Platform, aligning technical foundations with company-level AI principles around reliability, safety, and measurable outcomes.
- Collaborate deeply with AI engineering and data teams to translate agentic patterns into reliable systems, making principled tradeoffs across reasoning quality, latency, cost, and operational complexity.
- Drive standardization through paved roads, golden paths, SDKs, and shared components that reduce bespoke implementations and accelerate internal adoption.
- Evaluate build vs. buy decisions for foundational AI infrastructure and guide vendor integrations behind stable, well-defined platform contracts.
- Experience operating in enterprise, multi-tenant environments where privacy, security, compliance, and auditability are core design constraints.
- Strong instincts for developer experience, including the use of golden paths, tooling, and defaults to drive adoption and reduce fragmentation.
Requirements
- Proven ability to introduce standards, governance, and quality controls in ways that accelerate product velocity rather than constrain it.
- Experience with agentic AI frameworks (e.g., LangChain, LangGraph, ReAct-style systems) or standardized tool invocation models (e.g., MCP).
- Familiarity with real-time systems such as voice, streaming, or low-latency inference.
- Candidates must be based within ~2 hour drive of these areas.
- Occasional business travel may be required.
Skills
- What You'll Bring (Core Qualifications)
Compensation
- Salary, Benefits & Perks:
Benefits
- Flexible Time Off - We encourage a healthy work-life balance.
- Our flexible paid time off policy allows you to recharge and take time away as needed.
- Health Benefits - Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family.
- Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
- Stock Options - All employees are invited to share in Invoca's success through stock options.
- Mental Health Program - Well-being support on a broad range of issues is available through our SpringHealth program.
- Paid Family Leave - Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
- Paid Medical Leave - Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
- InVacation - As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
- Wellness Subsidy - We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
- Salary Range $140,000-$208,000 / plus bonus potential
- At Invoca, all new hires in the U.S. receive benefits starting on day one of employment.
Company info
- Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth.
- Invoca is building a shared AI Platform that powers every AI-driven product and every agentic experience we continue to deliver.
- This foundational platform is the execution layer behind Voice AI, SMS Agents, Signals, Scoring, and emerging copilots.
- We are proud to be an
Equal opportunity
- equal opportunity workplace.
Visa & Work Authorization
- While visa sponsorship is not available, transfers will be considered.
This listing is sourced directly from Invoca's careers page and normalized into a canonical job model.