Cdk Global LLC
Client Services Rep (B2B)
Petaluma, CA, United States
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About the role
- Our environment is fast paced and dynamic with work/life initiatives that allow for individual goals to be realized.
- We will offer our associates challenges, opportunities, and advancement in an informal, fast-paced, non-bureaucratic environment that is sensitive to work-family and flexible-schedule issues.
- We will provide technologies that enable our associates to meet our clients' ever-changing product needs and preferences.
Responsibilities
- Thoroughly and accurately document each Client inquiry and resolution utilizing the tools provided
- Follow this link to apply: http://www.cdkjobs.com/jobs/client-service/petaluma-ca-usa/client-support-analyst/82744c
- http://www.cdkjobs.com/jobs/client-service/petaluma-ca-usa/client-support-analyst/82744c
Requirements
- Strong communication & customer service skills required.
- Ability to apply learned knowledge into troubleshooting
- Ability to work as a team member
- Candidate must be able to pass the California DMV Business Partner Automation (BPA) Program User Approval background check and a drug screening in order to be employed.
Nice to have
- Call Center and Client Relations experience
- Strong client relation and customer service skills
- Strong communication skills (both written and verbal)
- Great interpersonal and customer service skills
- Call Center experience highly preferred.
Benefits
- Tuition Reimbursement
- Employee Referral Bonus
Company info
- We want each associate to feel like an integral part of a team that is making a discernible positive contribution to CDK's success.
This listing is sourced directly from Cdk Global LLC's careers page and normalized into a canonical job model.