Turning Point USA

Donor Relations Associate

Phoenix, AZ · Full-time

Sponsorship not specifiedDetected 22 days ago

SalesforceCRMExcelResearchLeadershipCommunicationAdaptabilityOrganizational SkillsMicrosoft Office

About the role

This position requires an affable, adaptable, personable, and high-energy individual who thrives in meeting new people and engaging in wide-ranging conversations.
The success of this position is dependent upon strong interpersonal and communication skills, an achievement-oriented personality, and organizational skills.

Build authentic relationships with donors through personalized outreach via phone, email, and handwritten notes.
Provide thoughtful follow-up to maintain strong retention and donor satisfaction within recurring giving programs.
Support post-event follow-up to reinforce donor relationships and capture engagement insights.
Accurately document donor interactions, preferences, and updates in the CRM and assist with overall database hygiene and management.
Identify bottlenecks and inefficiencies in fundraising operations and develop systems to eliminate them.

Ability to work independently and proactively solve problems without micromanagement.
Proficiency in Google Suite (Docs, Sheets, Drive) or Microsoft Office (Excel, Word).
Demonstrates the physical ability to sit and stand for extended periods of time, and safely lift up to 15 lbs.

Experience with CRM systems (Virtuous, Salesforce, or similar) and data reporting.
Background in donor intelligence gathering or strategic research.
Prior experience in high-performance environments. *All applicants will be subject to a background check and must sign an NDA for employment.

This listing is sourced directly from Turning Point USA's careers page and normalized into a canonical job model.