ServiceUp

ServiceUp

Staff Engineer, Tech Lead

Remote (United States) · Staff+

Sponsorship not specifiedDetected 16 days ago
TypeScriptReactCode ReviewPostgreSQLRedisGCPGraphQLRESTIncident ResponsePerformance ManagementLeadershipCommunicationCollaboration

About the role

  • Your direct reports may or may not be working on the same projects you're leading.
  • You'll set the technical direction, make the hard scoping calls, and stay close enough to the code to be credible when you make them.
  • Adapt to evolving business needs while maintaining focus on delivering user value.

Responsibilities

  • Lead the design and implementation of complex, scalable, and performant software systems as a hands-on contributor on roadmap-critical work.
  • Manage, mentor, coach, and grow ~4 engineers through weekly 1:1s, clear goals, direct feedback, performance reviews, and career planning.
  • Own delivery for your projects end-to-end - scoping, sequencing, and shipping with Product and Design partners.
  • Lead technical discussions, design reviews, and code reviews to ensure engineering excellence.
  • Contribute to cross-team engineering practices (e.g. code review, incident response, and planning) beyond your own team.
  • Collaborate across distributed teams using Slack, documentation, and video calls.
  • Proven ability to manage complex software projects and deliver impactful results.
  • You don't need to meet every single requirement - we care about your skills, drive, and how you work with a team.

Requirements

  • 8+ years of software development experience, with 2-3 years directly managing engineers through performance cycles, promotions, and hiring.
  • Strong experience across our tech stack (TypeScript, React, NestJS, GraphQL, REST, PostgreSQL, Redis, GCP) or adjacent stacks you can ramp on quickly.
  • A track record of balancing meaningful IC contribution with people leadership in a player-coach role, without dropping either.

Skills

  • Excellent communication and collaboration skills in a remote, async-first environment.
  • A passion for continuous learning and staying current with emerging technologies.

Company info

  • ServiceUp is reimagining a $200B+ industry with AI-powered orchestration for fleet and insurance vehicle repair.
  • We're the all-in-one platform bringing modern efficiency to a complex market.
  • We're trusted by some of the world's largest and most sophisticated fleets and insurers.
  • Our AI-powered platform automates the entire repair lifecycle, from the moment a vehicle needs service until it's back on the road.
  • By removing bottlenecks, providing real-time visibility, and streamlining decisions, we help customers reduce downtime, control costs, and keep operations running smoothly.
  • As one of the 100 fastest-growing startups in the United States, and backed by $55M in Series B funding, we're leading this transformation.
  • Join us and help shape the future of vehicle repair.
  • If you're motivated by impact and aligned with our values, we want to hear from you.

Equal opportunity

  • Service Up is an equal opportunity employer committed to a diverse, inclusive workplace where everyone can do their best work.
  • equal opportunity employer committed to a diverse, inclusive workplace where everyone can do their best work.

This listing is sourced directly from ServiceUp's careers page and normalized into a canonical job model.