Serene Health

Clerical Coordinator

San Diego, CA

Sponsorship not specifiedDetected 5 days ago

ComplianceHIPAACommunicationOrganizational Skills

About the role

This position is responsible for maintaining accurate member records, coordinating with healthcare providers, processing eligibility information, and ensuring smooth operational workflow within the ECM Opt-In department.
The role requires attention to detail, strong organizational skills, and the ability to handle sensitive healthcare information in compliance with HIPAA regulations.
Assist with data entry and record management for member enrollment processes

Provide comprehensive clerical support to the ECM Opt-In Manager
Prepare reports, correspondence, and other documents as requested
Maintain updated provider contact database and ensure accuracy of provider information
Update member information in relevant systems and maintain data accuracy
Document call interactions and maintain accurate communication logs
Update and maintain MIF (Member Information Files) with current member data
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation.

Run member eligibility checks through appropriate healthcare systems and databases

Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness.
Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions.
Provide basic information to members regarding ECM program benefits and services

A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization.

This position is responsible for maintaining accurate member records, coordinating with healthcare providers, processing eligibility information, and ensuring smooth operational workflow within the ECM Opt-In department.

This listing is sourced directly from Serene Health's careers page and normalized into a canonical job model.