Twilio careers
Senior Engineering Manager V&V Media
Remote - Ontario, Canada (DNU) · Senior
Sponsorship not specifiedDetected 5 days ago
JavaRustC++Distributed SystemsBackend DevelopmentAWSCloud PlatformsVoIPLeadershipCommunication
About the role
- As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding.
- We use Artificial Intelligence (AI) to help make our hiring process efficient.
Responsibilities
- Lead a team of senior engineers developing Twilio's next-generation media processing stack
- Drive technical architecture decisions for low-latency, high-throughput media systems
- Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
- Build and evolve systems handling real-time media processing at scale
- Own service performance metrics, reliability targets, and continuous improvement initiatives
- Partner with engineering leaders to align media platform capabilities with broader Voice strategy
- CAD 194,000.00 (Developing Minimum) - CAD 242,500.00 (Mid)
- Background in building low-latency, globally distributed systems
- Experience in building Voice AI products
- CAD 194,000.00 (Developing Minimum)
Requirements
- Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
- Experience managing complex technical tradeoffs between reliability, scalability, and feature development
- Track record of successfully delivering critical infrastructure projects with significant technical complexity
- Experience in improving developer velocity using AI tools
- Strong knowledge of performance optimization, reliability engineering, and operational excellence
- Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
- Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields
- Experience with SIP, RTP/RTCP or other communications protocols
- Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
- If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.
- We are always looking for people who will bring something new to the table!
Skills
- Your career at Twilio is in your hands.
- That said, every hiring decision is made by real Twilions!
- See yourself at Twilio
- About the job
Compensation
- Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
Benefits
- Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
- Target Bonus Percentage 17,5%
Company info
- At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
- Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
- We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
- Join the team as Twilio's next Senior Engineering Manager, Voice Media.
- We are actively recruiting for this role to fill an existing vacancy.
- We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team.
- You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale.
- Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance.
- At Twilio, we're shaping the future of communications, all from the comfort of our homes.
- We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
- Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day.
- This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.
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This listing is sourced directly from Twilio careers's careers page and normalized into a canonical job model.