Bombas
Senior Manager, Fulfillment Operations
Groveport, Ohio · Senior · Full-time
Sponsorship not specifiedDetected 110 days ago
Node.jsOutbound SalesERPCustomer SupportCommunicationNetSuite
About the role
- The company launched in 2013, after the founders learned that socks are the #1 most requested clothing item at homeless shelters.
- From there, they set out to solve that problem, donating a pair of socks for every pair they sell.
- You make the most comfortable socks in the history of feet.
Responsibilities
- This is an opportunity to take ownership of stabilizing and optimizing an existing fulfillment operation while helping scale a multi-node network to support growth and peak demand.
- You will drive operational consistency, accountability, and performance across 3PL partners, while acting as the key link between warehouse teams and cross-functional stakeholders.
- This role also requires travel approximately one week per month to support a secondary West Coast warehouse.
- Stabilize, standardize, and optimize operations at 3PL in Groveport, Ohio for eCommerce, Wholesale, Retail, and Donation sales channels.
- Drive best practice standardization across all Bombas DC's
- Partner with 3PL management and operators to develop prioritized improvement plans, including SOP creation and training.
- Maintain and socialize order and unit forecasts.
- Validate against 3PL capacity models, labor plans, and throughput assumptions.
- Support fulfillment synergy between the Ohio warehouse and additional fulfillment centers, e.g. consistent SLAs, process standardization, and inventory visibility.
- Validate wholesale order execution across key milestones-release to floor, VAS status, routing date, ship confirmation, and pickup-ensuring routing compliance.
Requirements
- Different perspectives strengthen our ability to make the most comfortable versions of the products people wear closest to their bodies every day and to serve the communities where we all work and live.
Compensation
- Provide intensive care during annual, peak volume period.
Benefits
- Use WMS, NetSuite, and Business intelligence tools to report on fulfillment "health" across sales channels and to perform ad hoc analyses.
Company info
- We are a team of smart, interesting, diverse, funny, and loving people.
- We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
- We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
- We value fun. This is why we host office lunches, offsite team outings and company retreats.
- We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
- We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
- We understand the value of health, relaxation, spending time with friends and family, and traveling the world and offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays, year-round "Flexible Fridays" and unlimited vacation, sick, and wellness days.
- We understand the importance of communication and offer a monthly phone stipend for all full-time employees.
- We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees.
- What you'll bring:
- 5+ years of omni-channel fulfillment experience
- Experience scaling and optimizing physical distribution center operations
- Experience working with 3PL fulfillment organizations
This listing is sourced directly from Bombas's careers page and normalized into a canonical job model.