Duquesne University

Assistant Director, Financial Aid Systems – Enrollment Management Group

Pittsburgh, PA, US · Director · Full-time

Sponsorship not specifiedDetected 42 days ago

CSSCommunicationProblem Solving

About the role

The current position has evolved with needs of the financial aid office and enrollment management.
The expectation of the position includes additional duties that keep within the duties of the position, but are more clearly defined.
The expectation is that the position will aid the office become more efficient, aid students and families through efficiency and help other office members.

Directly monitor and perform daily Financial Aid ISIR dataload import functions for current and upcoming academic year; identify and resolve technical issues; verify the successful completion of critical dataloads.
The Assistant Director works collaboratively with internal departments, vendors, and servicers to support financial aid system operations, optimize processing workflows, and maintain the integrity of student financial aid data.
Perform and monitor tracking, packaging, and financial aid notices processes; identify and resolve technical issues; verify the successful completion of the processes; use professional and independent judgment to identify and resolve errors.
Interprets all financial aid technical findings within the tracking, imports and processes then makes and implements appropriate resolutions.
Perform and monitor successful data extracts and imports of Federal ISIR data (Transfer Monitoring, R2T4 Withdrawals, ISIR corrections); identify and resolve technical issues.
Design and run reports for clean-up of federal aid issues.

The expectation of the position includes additional duties that keep within the duties of the position, but are more clearly defined.
The expectation is that the position will aid the office become more efficient, aid students and families through efficiency and help other office members.
DUTIES AND RESPONSIBILITIES: Directly monitor and perform daily Financial Aid ISIR dataload import functions for current and upcoming academic year; identify and resolve technical issues; verify the successful completion of critical dataloads.
Import and load CSS profiles.
Print award letters, save copies of award letters, ensure award letter file is accurate before printing or sending to external printers.
Sending e-mails to specific student populations, ensuring the Popsel is accurate, as well as, the content before sending.

This listing is sourced directly from Duquesne University's careers page and normalized into a canonical job model.