Crawlspace Medic
General Manager
Nashville, Tennessee, United States · Contract
Sponsorship not specifiedDetected 57 days ago
Business DevelopmentForecastingCustomer SuccessCustomer SupportLeadershipCommunicationProblem SolvingMentoring
About the role
- Foster a strong, aligned team culture focused on accountability, growth, and customer experience.
- Plan and facilitate weekly leadership and staff meetings focused on performance, growth initiatives, and priorities.
- Address and resolve escalated customer concerns with professionalism and urgency.
Responsibilities
- ESSENTIAL FUNCTIONS: Lead and execute business development efforts to drive consistent growth in leads, revenue, and market share.
- Own and optimize sales strategy, pricing, marketing initiatives, and customer acquisition efforts.
- Build, lead, and develop front-end team members, including sales, office, and customer service functions.
- Partner with the Operations Manager and ownership team to ensure alignment between growth initiatives and operational capacity.
- Manage personnel recruitment, screening, hiring, and onboarding for front-end and administrative roles.
- Oversee office management and administrative systems that support scalable growth.
- Lead and execute business development efforts to drive consistent growth in leads, revenue, and market share.
Requirements
- With a proven business model and strong operational foundation already in place, the company is positioned for its next phase of growth in one of the most competitive home services markets in the region.
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