Sunrun
Sr. Field Performance Technician
CA, San Jose · Senior
Sponsorship not specified$33k-$44kDetected 27 days ago
Customer SupportCommunicationProblem SolvingTime Management
About the role
- The Field Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work.
- This position will interact closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team.
- Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed
Responsibilities
- Organize, lead, and maintain the warranty and service schedule.
- Lead regular meetings to align and train the local field service team on best practices
- Support the on-boarding and training of new members of the field performance team
Requirements
- It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward.
- The Field Service / Field Performance Technician must have the ability to work both independently and as a member of the Performance O&M team.
- Working knowledge of current NEC codes.
- Ability to interpret single line drawings and PV systems from roof to meter.
- Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate.
- Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely
Nice to have
- 3 years of previous field construction or solar experience required
- High School diploma is required
- Must be 21 years of age and possess a valid driver's license.
- Valid state or local Electrical Journeyman certification or license preferred.
- Depending on state requirements an Electrical Journeyman certification or license may be required
Skills
- Knowledge of the NEC and applicable codes and standards
- Must be a motivated team player, looking to succeed
- Proven track record of excellent customer service
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Strong computer skills
Compensation
- decisions will not be based on a candidate's salary history.
Company info
- We're on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.
- About Sunrun
- Since 2007, Sunrun has grown into America's #1 home solar and battery company. We got here by putting our people's safety and growth first. That's why we created the Power+ program: to invest in your skills. We train you to work across different teams-from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems. This versatility helps limit reduced hours and enhances job security in an industry affected by seasons. It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward.
- We're on a mission to make energy more reliable and affordable for more people.
- We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs.
- Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.
- Since 2007, Sunrun has grown into America's #1 home solar and battery company.
- We got here by putting our people's safety and growth first.
- That's why we created the Power+ program: to invest in your skills.
- We train you to work across different teams-from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems.
- This versatility helps limit reduced hours and enhances job security in an industry affected by seasons.
- At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life.
- To do it, we're designing a dynamic culture where employee development, well-being, and safety come first.
Equal opportunity
- EEO | Sunrun
- Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need.
- Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind.
- If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Visa & Work Authorization
- We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gen
This listing is sourced directly from Sunrun's careers page and normalized into a canonical job model.