Zayo
Lead Office Coordinator
NY - New York Broadway
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About the role
- Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers.
- Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access.
- Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Responsibilities
- Identify office, facilities, maintenance, cleaning, access, security, furniture, equipment, and service-related issues and coordinate timely resolution with Workplace Operations, building management, vendors, Security, IT, or other partners.
- Perform routine checks of conference rooms and shared workspaces to confirm that displays, video-conferencing equipment, phones, printers, adapters, cables, and related technology are organized and ready for use.
- Track open office, facilities, vendor, meeting-support, and technology-readiness items through resolution and provide timely updates to employees, stakeholders, and Workplace Operations leadership.
- Maintain organized office records, seating information, supply lists, visitor or meeting instructions, vendor contacts, issue logs, technology guides, and other workplace documentation.
- As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, "Biometric Data"), such as fingerprints, facial geometry scans or other unique biological characteristics.
Requirements
- Minimum of six (6) or more years of experience in office coordination, administrative support, workplace services, facilities coordination, hospitality, customer service, or a related support function.
- Experience supporting office operations, visitor experience, meeting logistics, executive or customer meetings, employee events, supplies, vendors, facilities requests, or workplace service activities.
- High school diploma or GED. Preferred: Associate's or bachelor's degree in business administration, office administration, hospitality, facilities management, or a related field.
- Experience resolving office support issues, coordinating with internal and external partners, tracking requests through completion, and escalating issues appropriately.
- Strong organizational skills with the ability to manage multiple priorities, schedules, requests, records, vendors, meeting needs, and follow-up items simultaneously.
- Effective written and verbal communication skills, with the ability to interact professionally with employees, leaders, visitors, vendors, building partners, and internal support teams.
- Ability to exercise sound judgment, maintain confidentiality, adapt to changing priorities, anticipate office needs, and resolve routine to moderately complex workplace issues.
- Estimated base salary range: $ 42,600-$65,000 USD/annually
- #LI-Hybrid
- The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
- Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
- The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Nice to have
- Preferred: Associate's or bachelor's degree in business administration, office administration, hospitality, facilities management, or a related field.
- Familiarity with conference-room technology, video-conferencing platforms, audiovisual equipment, printers, copiers, office Wi-Fi, Microsoft Office, Outlook, Word, Excel, PowerPoint, and Teams preferred.
Compensation
- $ 42,600-$65,000 USD/annually
- The base pay range shown is a guideline and reasonable estimate for this role.
- It takes into account the wide variety of factors that are considered in making compensation decisions.
- Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.
- Non- sales roles may be eligible to participate in a discretionary annual incentive plan.
- Sales roles may be eligible to participate in a sales incentive plan.
Company info
- If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
Equal opportunity
- Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
This listing is sourced directly from Zayo's careers page and normalized into a canonical job model.